Planning to let an AI agent book your next trip? United says not so fast.The airline said Wednesday that it will block personal AI assistants from booking tickets on its systems, citing risks like exposed customer information and unintended purchases. It also says automated actions could violate FAA and Department of Transportation rules. An agent can't attest at check-in that bags don't contain explosives, for example.Agents will still be able to show United's flight options and prices.
United Airlines bans AI agents from booking flights ahead of the holidays