# Pew Research finds 49% of US adults now use AI chatbots

> Source: <https://cryptobriefing.com/pew-research-us-adults-ai-chatbots/>
> Published: 2026-06-22 03:47:43+00:00

# Pew Research finds 49% of US adults now use AI chatbots

Nearly half of American adults have tried AI chatbots, but most still think the technology is moving too fast and threatening their data privacy

Almost half of all American adults have now used an AI chatbot. That number was just 33% in 2024, meaning adoption jumped by roughly 16 percentage points in under two years.

## The numbers behind the chatbot boom

The survey, conducted between February 17-23, 2026, polled 5,119 US adults. The headline figure: 49% have used an AI chatbot at some point. But the more telling number might be the 25% who report using them daily.

ChatGPT remains the dominant player, and it’s not particularly close. A full 44% of respondents reported using OpenAI’s flagship product. Google’s Gemini came in second at 24%, followed by Microsoft Copilot at 17% and Meta AI at 14%.

The demographic splits are also revealing. Adults under 50 use chatbots at a 63% rate. Among those 65 and older, that drops to just 23%. Asian adults reported the highest utilization of any demographic group at 70%.

## The trust problem isn’t going away

Roughly two-thirds of respondents said AI is advancing too quickly. A full 71% of US adults believe AI’s proliferation will make personal data less secure. And 40% of respondents believe AI could negatively impact society overall.

## What this means for investors

ChatGPT’s dominance at 44% presents an interesting competitive dynamic. Google’s Gemini at 24% shows that distribution advantages can win meaningful share. Microsoft Copilot’s 17% adoption, despite being integrated into Windows and Office, suggests that bundling alone isn’t a guarantee of market leadership.

When 71% of a population believes a technology threatens their data security, regulation follows. Companies building AI governance tools, privacy-preserving machine learning infrastructure, and compliance solutions are positioned to benefit from what looks like an inevitable regulatory wave.

If only 23% of adults over 65 have tried chatbots, that cohort represents the next frontier for adoption. Similarly, the 37% of under-50 adults who still haven’t used a chatbot represent remaining growth potential.

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