[Submitted on 30 Jul 2026]
[View PDF](/pdf/2607.28545)
[HTML (experimental)](https://arxiv.org/html/2607.28545v1)
Abstract:Large language models can write, patch, and search code, but oncall root cause analysis (RCA) demands something different: reasoning over noisy metrics, logs, traces, and source code, starting from ambiguous user-facing reports, often hours after the incident began. We introduce ORCA-bench, a benchmark that puts general-purpose coding agents in a production-fidelity oncall setting. ORCA-bench pairs a live OpenTelemetry-instrumented microservice system--exposing six days of metrics, logs, and traces through real telemetry interfaces (Prometheus, Jaeger, and OpenSearch via Grafana) and full source-code access--with 1,079 RCA tasks that systematically vary report specificity, time-to-detection, and co-occurring fault scenarios. Ground-truth symptoms are curated and signed off by expert SREs, and our LLM-as-judge is independently re-scored by humans (Cohen's $\kappa_w=0.90$). Across five frontier agents, the best RCA Accuracy is 25.3% on Medium-difficulty tasks (the realistic-input setting) and 10.0% on Hard--a gap that remains even with Claude Fable 5. The weakest model hallucinates an implausible root cause in 40% of incident reports, and removing source-code access degrades every metric. Crucially, these are performances on a curated 50 GB / six-day testbed with tasks investigated in isolation on a system whose code and instrumentation are public. Since real production systems are order of magnitudes larger, more dynamic, and more idiosyncratic, the gap we report is a lower bound on the engineering investment required before frontier coding agents can be safely entrusted with production reliability. We release the public set at[this https URL].
Current browse context:
cs.CL
References & Citations
...
Bibliographic Explorer
(What is the Explorer?) Connected Papers
(What is Connected Papers?) Litmaps
(What is Litmaps?) scite Smart Citations
(What are Smart Citations?)# Code, Data and Media Associated with this Article alphaXiv
(What is alphaXiv?) CatalyzeX Code Finder for Papers
(What is CatalyzeX?) DagsHub
(What is DagsHub?) Gotit.pub
(What is GotitPub?) Hugging Face
(What is Huggingface?) ScienceCast
(What is ScienceCast?)# Demos Influence Flower
(What are Influence Flowers?) CORE Recommender
(What is CORE?)# arXivLabs: experimental projects with community collaborators arXivLabs is a framework that allows collaborators to develop and share new arXiv features directly on our website.
Both individuals and organizations that work with arXivLabs have embraced and accepted our values of openness, community, excellence, and user data privacy. arXiv is committed to these values and only works with partners that adhere to them.
Have an idea for a project that will add value for arXiv's community? Learn more about arXivLabs.