# OpenAI Presence wants to make AI agents production-ready for businesses

> Source: <https://the-decoder.com/openai-presence-wants-to-make-ai-agents-production-ready-for-businesses/>
> Published: 2026-08-02 13:10:21+00:00

OpenAI's new enterprise offering, Presence, is designed to get AI agents into production for customer service and internal workflows. Unlike the existing Workspace Agents, Presence targets external deployments. For complex cases, OpenAI's own engineers step in.

The article [OpenAI Presence wants to make AI agents production-ready for businesses](https://the-decoder.com/openai-presence-wants-to-make-ai-agents-production-ready-for-businesses/) appeared first on [The Decoder](https://the-decoder.com).