{"slug": "openai-presence-connects-ai-agents-to-enterprise-data-with-built-in-guardrails", "title": "OpenAI Presence connects AI agents to enterprise data with built-in guardrails", "summary": "OpenAI has introduced Presence, a deployment platform for AI agents that handle customer support and internal service requests across voice and chat, with built-in guardrails, policies, and evaluation tools. The company said Presence brings together components teams need to run agents in production, including standard operating procedures, approved actions, simulations, and a Codex-powered improvement process.", "body_md": "OpenAI has introduced Presence, a product designed to help companies deploy AI agents that handle customer support and internal service requests across voice and chat. (Source: OpenAI) The company describes Presence as a deployment platform rather than a standalone model. “Presence brings together the components teams need to run agents in production: policies and standard operating procedures, guardrails, approved actions, simulations, evaluation tools, and a Codex-powered improvement process,” OpenAI said. “Together, these components help teams … [More ](https://www.helpnetsecurity.com/2026/07/22/openai-presence-ai-agent-platform/)\n\nThe post [OpenAI Presence connects AI agents to enterprise data with built-in guardrails](https://www.helpnetsecurity.com/2026/07/22/openai-presence-ai-agent-platform/) appeared first on [Help Net Security](https://www.helpnetsecurity.com).", "url": "https://wpnews.pro/news/openai-presence-connects-ai-agents-to-enterprise-data-with-built-in-guardrails", "canonical_source": "https://www.helpnetsecurity.com/2026/07/22/openai-presence-ai-agent-platform/", "published_at": "2026-07-22 14:01:36+00:00", "updated_at": "2026-07-22 14:23:23.365772+00:00", "lang": "en", "topics": ["ai-agents", "ai-products", "ai-tools", "ai-safety", "ai-infrastructure"], "entities": ["OpenAI", "Presence", "Codex"], "alternates": {"html": "https://wpnews.pro/news/openai-presence-connects-ai-agents-to-enterprise-data-with-built-in-guardrails", "markdown": "https://wpnews.pro/news/openai-presence-connects-ai-agents-to-enterprise-data-with-built-in-guardrails.md", "text": "https://wpnews.pro/news/openai-presence-connects-ai-agents-to-enterprise-data-with-built-in-guardrails.txt", "jsonld": "https://wpnews.pro/news/openai-presence-connects-ai-agents-to-enterprise-data-with-built-in-guardrails.jsonld"}}