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OpenAI fixes chat access in the ChatGPT app for Mac

OpenAI updated its ChatGPT app for Mac to restore direct access to chat history after a controversial redesign that relegated standard chats behind Work and Codex features. Users had complained about the confusing interface and loss of conversation history, prompting OpenAI to add a toggle for switching between Chat and Work and a sidebar drop-down for ChatGPT versus Codex. The botched rollout suggests OpenAI prioritized competing with Anthropic over user experience, according to 9to5Mac.

read2 min views1 publishedJul 17, 2026
OpenAI fixes chat access in the ChatGPT app for Mac
Image: 9To5Mac (auto-discovered)

OpenAI has updated its recently redesigned ChatGPT app for Mac to make chats easier to access once again. Here are the details.

OpenAI addresses main complaint after confusing Mac app overhaul #

Last Thursday, OpenAI launched a new ChatGPT app for Mac that combined ChatGPT, Codex, and the newly announced Work agent, while rebranding the previous app as ChatGPT Classic.

The move caused controversy for two major reasons: first, the new app replaced the previous native Mac client with a much larger Electron-based app. Second, its interface was confusing, with a prominent drop-down for switching between Codex and Work, while the standard Chat experience was relegated to a less prominent button that opened a floating window without access to users’ existing conversation history or Projects.

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Immediately after the update, users took to OpenAI’s Community forums, as well as to X, to protest the confusing change. The next day, Thibault “Tibo” Sottiaux, who has been leading OpenAI’s effort to merge ChatGPT and Codex into a unified “super app,” acknowledged the criticism, and promised to restore chats and Projects to the sidebar, clarify the distinction between ChatGPT Work and Codex, and address other usability issues.

OpenAI has now updated the new ChatGPT app to address some of the complaints, chief among them the lack of direct access to chats. Users can now switch between Chat and Work using a prominent toggle at the top of the window, while a sidebar drop-down menu lets them choose between the regular ChatGPT and Codex.

9to5Mac’s take #

While the ChatGPT app’s interface remains confusing, users who open it simply to use ChatGPT can once again access the chatbot as they always have. Still, the inexplicably botched rollout, relegating ChatGPT to second-class status behind Work and Codex, combined with the move to Electron, suggests OpenAI is more concerned with competing with Anthropic than with delivering a polished experience to its users. Thank goodness for ChatGPT Classic, for as long as it remains available.

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