{"slug": "openai-built-support-agents-for-its-own-customer-service-line-now-it-hopes-big", "title": "OpenAI built support agents for its own customer service line, now it hopes big enterprises will trust them too", "summary": "OpenAI has built support agents for its own customer service line and now aims to convince large enterprises to adopt similar AI agents, signaling a shift where models are no longer the bottleneck in AI deployment, according to The New Stack.", "body_md": "The general consensus emerging across the AI and industrial spheres is that the models themselves are no longer the bottleneck\n\nThe post [OpenAI built support agents for its own customer service line, now it hopes big enterprises will trust them too](https://thenewstack.io/openai-presence-enterprise-agents/) appeared first on [The New Stack](https://thenewstack.io).", "url": "https://wpnews.pro/news/openai-built-support-agents-for-its-own-customer-service-line-now-it-hopes-big", "canonical_source": "https://thenewstack.io/openai-presence-enterprise-agents/", "published_at": "2026-07-22 17:23:20+00:00", "updated_at": "2026-07-22 17:42:40.251328+00:00", "lang": "en", "topics": ["ai-agents", "ai-products", "ai-tools", "artificial-intelligence"], "entities": ["OpenAI", "The New Stack"], "alternates": {"html": "https://wpnews.pro/news/openai-built-support-agents-for-its-own-customer-service-line-now-it-hopes-big", "markdown": "https://wpnews.pro/news/openai-built-support-agents-for-its-own-customer-service-line-now-it-hopes-big.md", "text": "https://wpnews.pro/news/openai-built-support-agents-for-its-own-customer-service-line-now-it-hopes-big.txt", "jsonld": "https://wpnews.pro/news/openai-built-support-agents-for-its-own-customer-service-line-now-it-hopes-big.jsonld"}}