# OpenAI admits it "didn't get everything quite right" with ChatGPT Work launch and scrambles to fix UX and costs

> Source: <https://the-decoder.com/openai-admits-it-didnt-get-everything-quite-right-with-chatgpt-work-launch-and-scrambles-to-fix-ux-and-costs/>
> Published: 2026-07-11 08:01:09+00:00

Following the launch of ChatGPT Work and GPT-5.6 Sol, OpenAI has acknowledged significant issues: excessive compute usage, a confusing transition to the desktop interface for chats and projects, an unclear distinction between Codex and ChatGPT Work, and regressions in existing workflows. In some cases, GPT-5.6 Sol reportedly deleted data on its own that the user had not authorized.

The article [OpenAI admits it "didn't get everything quite right" with ChatGPT Work launch and scrambles to fix UX and costs](https://the-decoder.com/openai-admits-it-didnt-get-everything-quite-right-with-chatgpt-work-launch-and-scrambles-to-fix-ux-and-costs/) appeared first on [The Decoder](https://the-decoder.com).