New Orleans is using AI to triage 911 calls in case of backlog

New Orleans' Orleans Parish Communication District (OPCD) uses an AI agent from Carbyne to answer some 911 calls when all human call takers are busy and the caller is within about 200 meters of an already-reported crash, but callers are not explicitly told they are speaking to an AI. During the Bourbon Street terrorist attack on January 1, 2025, the AI answered the first two 911 calls and for roughly 20 seconds classified the incident as a hit-and-run crash, according to OPCD Executive Director Karl Fasold. The FBI, the lead investigative agency, reported the attack killed 14 people and is investigating it as an act of terrorism.

User:Louis/New Orleans AI 911 call triage | This is a personal, signed analysis kept in Louis's userspace. It argues a position and is not a neutral mainspace article. | An automated agent answers some incoming 911 calls in Orleans Parish before any human call taker does, 1 & callers are not explicitly told when they are speaking to an . AI system /w/Artificial intelligence During the Bourbon Street terrorist attack of January 1, 2025, 1 cite note-nola-311-1 The Times-Picayune reported that an AI agent answered the first two 911 calls before routing them to a human, & that 2 cite note-fbi-2 for roughly 20 seconds the incident was classified as a hit-and-run crash , according to OPCD Executive Director Karl Fasold. The Orleans Parish Communication District OPCD says the tool engages only for motor vehicle accident calls, only when every human call taker is already busy, & only when the caller is within about 200 meters of a crash that has already been reported. 1 cite note-nola-311-1 3 cite note-wwl-pushback-3 Bourbon Street attack edit /index.php?title=User:Louis/New Orleans AI 911 call triage&veaction=edit§ion=1 | edit source /index.php?title=User:Louis/New Orleans AI 911 call triage&action=edit§ion=1 The Federal Bureau of Investigation issued a statement on January 1, 2025 recording that at approximately 3:15 a.m. CST an individual drove a pickup truck into a crowd of people on Bourbon Street in New Orleans, killing at least 10 & injuring dozens of others. 2 The FBI later stated on its investigation updates page that the attack took the lives of 14 people. The bureau said it was the lead investigative agency & was working with its partners to investigate the attack as an act of terrorism. 4 cite note-fbi-updates-4 2 cite note-fbi-2 The Times-Picayune reported on April 8, 2026 what happened on the 911 line during the attack: During the Bourbon Street terrorist attack, an AI agent answered the first two 911 calls before routing them to a human. For roughly 20 seconds, the incident was classified as a hit-and-run crash, Fasold said. How a call reaches the automated agent edit /index.php?title=User:Louis/New Orleans AI 911 call triage&veaction=edit§ion=2 | edit source /index.php?title=User:Louis/New Orleans AI 911 call triage&action=edit§ion=2 Two conditions decide whether a 911 call goes to the automated agent, & both are settled before the caller has described anything: whether every human call taker is already busy, & whether the call is coming from within about 200 meters of a crash that has already been reported. 3 Fasold gave the same two conditions in the federal fact sheet, saying the software steps in when all telecommunicators, the industry term for call takers, are occupied, & that it does so by geofencing, meaning drawing a boundary around a location & acting on calls that come from inside it. 5 cite note-ntia-5 Carbyne's software is connected to OPCD's computer-aided dispatch system, which shows it which incidents are ongoing, so it can tell which crashes have already been logged & marked for triage. 6 cite note-statescoop-6 The order of events on a single call runs as follows. - A caller dials 911. If a human call taker is free, a human answers. 3 cite note-wwl-pushback-3 - If every call taker is busy & the call comes from inside the radius around an already-reported crash, the automated agent answers instead. 3 cite note-wwl-pushback-3 1 cite note-nola-311-1 - The agent asks the caller whether they are calling about that incident & whether they were involved in it. 6 cite note-statescoop-6 - A caller who says yes is told everything is being handled; callers who were not involved & are reporting what the center already knows are told they may hang up. 1 cite note-nola-311-1 6 cite note-statescoop-6 - A caller who says no, & any caller who was involved, is connected to a human call taker. 1 cite note-nola-311-1 6 cite note-statescoop-6 The agent therefore puts its question after it has answered the call, & the caller's own answer is what sends the call on to a person. 6 cite note-statescoop-6 1 cite note-nola-311-1 Caller disclosure edit /index.php?title=User:Louis/New Orleans AI 911 call triage&veaction=edit§ion=3 | edit source /index.php?title=User:Louis/New Orleans AI 911 call triage&action=edit§ion=3 The Times-Picayune reported on April 8, 2026: Callers to 911 and 311 in Orleans Parish are not explicitly told when they are speaking to an AI system, though the voice is obviously not human, and the communications district does not plan to announce when the 311 AI agents go live. The New Orleans television station WWL-TV, which brands its news coverage as WWL Louisiana, reported on April 8, 2026 that OPCD public information officer Jay Vise described the safeguard on the proposed 311 assistant as routing an uncertain request to a person: Any question at all about what someone's looking for, they get routed to the queue. They'll be answered by a live operator. Vise added that for violent crimes & life-threatening calls, Those will always be a human being, the first voice you hear . 7 The Times-Picayune reported that a 911 caller who answers yes is told that everything is being handled. 1 cite note-nola-311-1 Automated triage mechanics edit /index.php?title=User:Louis/New Orleans AI 911 call triage&veaction=edit§ion=4 | edit source /index.php?title=User:Louis/New Orleans AI 911 call triage&action=edit§ion=4 Carbyne's Call Triage software connects to the district's computer-aided dispatch system so the agent can see which incidents are already logged. 6 StateScoop reported on July 5, 2024 that callers within 100 meters of an incident marked for triage are first asked by an automated system whether they are calling about that incident & whether they were involved. By April 8, 2026, The Times-Picayune put that radius at 200 meters, writing that anyone calling 911 within a 200-meter radius of a live auto accident is immediately routed to the AI agent, which asks whether the caller is reporting the wreck & connects the caller to a human if the answer is no. 6 cite note-statescoop-6 1 cite note-nola-311-1 | Date reported | Source | Radius | |---|---|---| | July 5, 2024 | StateScoop | 100 meters | | April 8, 2026 | The Times-Picayune | 200 meters | | July 16, 2026 | Fox 8 WVUE, New Orleans | 200 meters | | August 7, 2026 | WWL Louisiana WWL-TV, New Orleans | 200 meters | Fasold described the trigger condition in a federal fact sheet the National Telecommunications and Information Administration published on August 2, 2024: When all telecommunicators are occupied, AI steps in for call triage, particularly for geofencing to manage calls in the area of a known incident. The scope was narrower still at the start. StateScoop reported that Orleans Parish was then using the function for motor vehicle accidents only, & for one incident at a time, with Fasold saying he was ready to begin using it for multiple incidents & wanted to extend it to other nonviolent incident types. 6 cite note-statescoop-6 The Times-Picayune reported that Carbyne had recently upgraded the district's legacy 911 system to a cloud-native 911 product & was working on an AI agent, & that Fasold, whose staff often became overwhelmed with surges of calls, then worked with Carbyne to analyze where the spikes were coming from. 1 Carbyne chief technology officer & cofounder Alex Dizengof told the paper that they identified a repeated pattern coming from the data: every morning & evening during rush hour there would be an accident, & hundreds of callers called in about the same thing. 1 cite note-nola-311-1 Evidence for the accuracy claims edit /index.php?title=User:Louis/New Orleans AI 911 call triage&veaction=edit§ion=5 | edit source /index.php?title=User:Louis/New Orleans AI 911 call triage&action=edit§ion=5 The accuracy figures OPCD has given the press come from review its own staff performed, described to the New Orleans television station WVUE, which broadcasts as Fox 8, & to WWL Louisiana. 8 cite note-fox8-8 7 Fasold told Fox 8: We listened to 100% of the calls for the first three months. We had no false positives, and we had no false negatives, meaning the AI handled the calls it should've handled and didn't try to handle any it shouldn't have tried to handle Vise gave WWL Louisiana an account covering the trial phase of the 911 deployment, which the same article described as a little over a year of testing for repeat motor vehicle accident calls: We audited every call, every interaction, and we're happy to say 100 percent were processed properly On whether the system saves lives, Fox 8 reported that Fasold said any evidence would be anecdotal, then walked through a hypothetical 911 call about a heart attack: So, has the AI saved a life? Given the time involved in cardiac arrest, brain damage, etc. I would say yes. You could qualify and say the AI is saving lives. Can I give you a 'showy' example of it? No, unfortunately not. Rob Lalka, a business professor at Tulane University's Freeman School of Business, told Fox 8 that in the case of the New Orleans 911 center there is no room for mistakes: If you miss just one case, if you get it wrong just once, someone's life is on the line, and that's dangerous. You don't want a city that's not serving its people. Carbyne's own undated case study of the New Orleans deployment states that in scenarios like traffic accidents the product can be expected to triage six out of 20 calls automatically , which the company says has the potential to save up to 16 minutes of personnel time. 9 The other figures in that document are also the company's marketing claims about its own product: the case study states that over a 90-day period the system triaged more than 3,500 events, averaging over 40 events per day, that it reduced redundant calls by over 30 percent among triaged calls, & that distressed callers had their calls answered up to 40 seconds quicker on average. 9 cite note-carbyne-cs-9 | Figure | As reported | Source and date | |---|---|---| | Share of car accident calls the agent handles | 15 to 18 of every 20, per OPCD estimates | Fox 8, July 16, 2026 | | Share of calls the product can be expected to triage in traffic-accident scenarios | six out of 20 | Carbyne case study, undated | | Call taker time returned | two hours a day at a minimum | Fasold to The Times-Picayune, April 8, 2026 | | Call taker time returned | an extra hour of productivity every day | Fasold to Fox 8, July 16, 2026 | The Times-Picayune reported that the 911 AI agent only answers car accident-related calls, & that it will never be used for real emergency calls, according to Fasold. 1 cite note-nola-311-1 Speech recognition and New Orleans place names edit /index.php?title=User:Louis/New Orleans AI 911 call triage&veaction=edit§ion=6 | edit source /index.php?title=User:Louis/New Orleans AI 911 call triage&action=edit§ion=6 Before rollout in 2023, OPCD staff fed the program three months of actual 911 calls so it could learn to answer real ones. 8 Fasold described the training period as both entertaining and frustrating: Our accents, inflections in New Orleans are different than a lot of places. Teaching the computer-generated voice to say 'Tchoupitoulas' and teaching the AI to understand 'Tchoupitoulas' on the other side and get it right has been lots of fun, and that was an easy one for this whole process Published research has measured how far commercial speech recognition can miss. Koenecke et al., writing in the Proceedings of the National Academy of Sciences on March 23, 2020, found that all five automatic speech recognition ASR systems tested, meaning systems that turn recorded speech into text, exhibited substantial racial disparities, with an average word error rate of 0.35 for black speakers compared with 0.19 for white speakers, across a corpus of 19.8 hours of audio from five US cities. 10 The authors traced the gap to the underlying acoustic models, finding it equally large on a subset of identical phrases spoken by black & white individuals in the corpus. That study tested neither Carbyne's system nor any deployment in New Orleans. 10 cite note-pnas-10 10 cite note-pnas-10 Policy governing AI in emergency response edit /index.php?title=User:Louis/New Orleans AI 911 call triage&veaction=edit§ion=7 | edit source /index.php?title=User:Louis/New Orleans AI 911 call triage&action=edit§ion=7 The Times-Picayune reported on April 8, 2026 that there is little national policy governing AI use in emergency response, & no city policy that Tulane computer science professors Aron Culotta & Nick Mattei, or Fasold, are aware of. 1 Culotta said the responsibility falls on the public to demand transparency & accountability. Mattei told The Times-Picayune: 1 cite note-nola-311-1 But for very well-contained applications, I think this can be a powerful way to free up government resources. ... Just because it's AI doesn't mean it's bad. Dizengof told the same paper: But it has to come with proper controls, where ultimately a human makes the final decision about when and how AI will act. Staffing shortfall and funding sources edit /index.php?title=User:Louis/New Orleans AI 911 call triage&veaction=edit§ion=8 | edit source /index.php?title=User:Louis/New Orleans AI 911 call triage&action=edit§ion=8 OPCD had 42 call takers & 35 dispatchers as of July 16, 2026, against an ideal of 64 call takers & 68 dispatchers. 8 Fasold said OPCD's staff became the best paid 911 employees in the state in January 2024, & that even with that OPCD still cannot get enough people to work there. StateScoop reported in 2024 that he said roughly a third of his call-taking positions were budgeted, authorized, & unfilled. 8 cite note-fox8-8 6 cite note-statescoop-6 The shortfall is not unique to New Orleans. StateScoop reported survey results published by Carbyne & the National Emergency Number Association showing 82 percent of centers reported chronic staffing shortages, against a NENA standard requiring centers to respond to 90 percent of calls within 15 seconds & an encouraged target of answering 95 percent within 20 seconds. 6 cite note-statescoop-6 Louisiana law authorizes OPCD to levy a per-line telephone charge. 11 Under La. R.S. 33:9106.2, the governing authority of the Orleans Parish Communication District may establish a fixed rate emergency telephone service charge, & those charges shall not exceed one dollar per exchange access line serving residential service users & two dollars per exchange access line serving commercial service users, the commercial figure not to exceed one hundred lines per user; if approved by the electors, the charges shall not exceed two dollars per residential exchange access line, three dollars per commercial exchange access line, again not to exceed one hundred lines per user, one dollar & twenty-six cents per month per wireless commercial mobile radio service connection, two dollars per month per residential interconnected voice over Internet protocol service access line equivalent, & three dollars per month per commercial interconnected voice over Internet protocol service access line equivalent. 11 cite note-la-9106-2-11 August 2026 dispute over press coverage edit /index.php?title=User:Louis/New Orleans AI 911 call triage&veaction=edit§ion=9 | edit source /index.php?title=User:Louis/New Orleans AI 911 call triage&action=edit§ion=9 WWL Louisiana reported on August 7, 2026 that the Shreveport Times had published a story headlined New Orleans will use AI to answer 911 calls instead of a human , & that the agency overseeing emergency communications says the story is highly inaccurate & misrepresents how the technology is being used. 3 WWL also reported that the Shreveport story itself noted the tool would not replace human dispatchers, but would be used to help identify duplicate calls & connect callers with the right information or response. OPCD said the reporter did not contact the agency before publishing & that the article did not identify sources for some of its claims. 3 cite note-wwl-pushback-3 3 cite note-wwl-pushback-3 Fasold responded in a written statement to WWL Louisiana: Every 911 center in the country is dealing with the reality of tighter budgets and inability to reach full staffing even with funding to do so. We have found this AI triage tool, used specifically for the scenario outlined above involving motor vehicle accidents, to be an extremely positive use of the technology to make the best use of our staff's very limited time OPCD published Fasold's message on its own website on August 8, 2026, saying the agency is deeply disappointed in the highly inaccurate article posted by the Shreveport Times . 12 The same message states the scope of the deployment in the agency's own words: OPCD has used an AI triage tool for the past two years only for a very narrow category of incoming 911 calls involving auto crashes. Deployment timeline edit /index.php?title=User:Louis/New Orleans AI 911 call triage&veaction=edit§ion=10 | edit source /index.php?title=User:Louis/New Orleans AI 911 call triage&action=edit§ion=10 OPCD announced the partnership on June 20, 2023, presenting the feature with Carbyne at the National Emergency Number Association conference in Dallas under then-Executive Director Tyrell Morris, & said it would deploy in the fourth quarter of 2023. 13 Fox 8 reported that OPCD began working with Carbyne in 2022. The Times-Picayune reported that AI agents have been answering & triaging certain 911 calls in New Orleans since 2023. 8 cite note-fox8-8 StateScoop called the district the first in the country to use Call Triage. 1 cite note-nola-311-1 WWL Louisiana reported on August 7, 2026 that Fasold said OPCD had used the system for about two years. 6 cite note-statescoop-6 3 cite note-wwl-pushback-3 OPCD is considering extending the agent to the 311 non-emergency line. That agent has been trained on the last three years of 311 calls, cannot generate service-request tickets, & provides information only, which Fasold said covers 50 percent of OPCD's 311 call volume. 1 WWL Louisiana reported on April 8, 2026 that the 911 assistant had been tested for a little over a year for repeat motor vehicle accident calls before the 311 expansion was discussed. 7 cite note-wwl-311-7 Carbyne supplied the tool, & Fox 8 reported that the city pays roughly $600,000 per year for the contract that includes it. 8 cite note-fox8-8 Ownership changed during the deployment. Axon /w/Axon Enterprise announced on November 4, 2025 that it would acquire Carbyne in a transaction valuing the company at $625 million, expected to close in the first quarter of 2026. 14 The acquisition closed on February 18, 2026, when Axon acquired the remaining 89.3 percent interest in Carbyne Ltd. Axon's Form 10-Q for the quarter ended March 31, 2026 puts total cash paid in the business combination at approximately $549.7 million net of cash acquired & equity consideration attributable to pre-combination service, & incremental consideration transferred at approximately $561.2 million, subject to customary purchase price adjustments. Fox 8 reported in July 2026 that the triage system is now branded as Axon 911. 15 cite note-axon-10q-15 8 cite note-fox8-8 References edit /index.php?title=User:Louis/New Orleans AI 911 call triage&veaction=edit§ion=11 | edit source /index.php?title=User:Louis/New Orleans AI 911 call triage&action=edit§ion=11 - ↑ 1.00 cite ref-nola-311 1-0 1.01 cite ref-nola-311 1-1 1.02 cite ref-nola-311 1-2 1.03 cite ref-nola-311 1-3 1.04 cite ref-nola-311 1-4 1.05 cite ref-nola-311 1-5 1.06 cite ref-nola-311 1-6 1.07 cite ref-nola-311 1-7 1.08 cite ref-nola-311 1-8 1.09 cite ref-nola-311 1-9 1.10 cite ref-nola-311 1-10 1.11 cite ref-nola-311 1-11 1.12 cite ref-nola-311 1-12 1.13 cite ref-nola-311 1-13 1.14 cite ref-nola-311 1-14 1.15 cite ref-nola-311 1-15 1.16 cite ref-nola-311 1-16 1.17 cite ref-nola-311 1-17 1.18 cite ref-nola-311 1-18 1.19 cite ref-nola-311 1-19 1.20 cite ref-nola-311 1-20 1.21 cite ref-nola-311 1-21 Wilkinson, Missy 2026-04-08 . 1.22 cite ref-nola-311 1-22 "In New Orleans, the next 311 operator you reach may soon be AI. Here's how it will work" https://www.nola.com/news/new-orleans-ai-agents-311/article a56e4e4d-7c19-4b35-9d3f-9fa1178cd248.html . nola.com . Retrieved 2026-08-07. - ↑ 2.0 cite ref-fbi 2-0 2.1 cite ref-fbi 2-1 2.2 cite ref-fbi 2-2 2.3 cite ref-fbi 2-3 "FBI Statement on the Attack in New Orleans" https://www.fbi.gov/news/press-releases/fbi-statement-on-the-attack-in-new-orleans . Federal Bureau of Investigation . 2025-01-01. Retrieved 2026-08-07. - ↑ 3.00 cite ref-wwl-pushback 3-0 3.01 cite ref-wwl-pushback 3-1 3.02 cite ref-wwl-pushback 3-2 3.03 cite ref-wwl-pushback 3-3 3.04 cite ref-wwl-pushback 3-4 3.05 cite ref-wwl-pushback 3-5 3.06 cite ref-wwl-pushback 3-6 3.07 cite ref-wwl-pushback 3-7 3.08 cite ref-wwl-pushback 3-8 Morris, Athina 2026-08-07 . 3.09 cite ref-wwl-pushback 3-9 "New Orleans 911 agency pushes back on report claiming AI is replacing human operators" https://www.wwltv.com/article/news/local/public-safety/new-orleans-911-agency-pushes-back-on-report-claiming-ai-is-replacing-human-operators/289-0739dde8-36ea-4bc2-8b28-753ccde141b9 . WWL Louisiana . Retrieved 2026-08-07. ↑ cite ref-fbi-updates 4-0 "Bourbon Street Attack Investigation Updates" https://www.fbi.gov/news/press-releases/bourbon-street-attack-investigation-updates . Federal Bureau of Investigation . Retrieved 2026-08-09.- ↑ 5.0 cite ref-ntia 5-0 5.1 cite ref-ntia 5-1 5.2 cite ref-ntia 5-2 "Improving 9-1-1 Operations with Artificial Intelligence" https://www.ntia.gov/category/next-generation-911/improving-911-operations-with-artificial-intelligence . National Telecommunications and Information Administration . 2024-08-02. Retrieved 2026-08-07. - ↑ 6.00 cite ref-statescoop 6-0 6.01 cite ref-statescoop 6-1 6.02 cite ref-statescoop 6-2 6.03 cite ref-statescoop 6-3 6.04 cite ref-statescoop 6-4 6.05 cite ref-statescoop 6-5 6.06 cite ref-statescoop 6-6 6.07 cite ref-statescoop 6-7 6.08 cite ref-statescoop 6-8 6.09 cite ref-statescoop 6-9 6.10 cite ref-statescoop 6-10 Wood, Colin 2024-07-05 . 6.11 cite ref-statescoop 6-11 "New Orleans 911 is triaging emergency calls with AI" https://statescoop.com/new-orleans-911-emergency-call-center-ai-triage/ . StateScoop . Retrieved 2026-08-07. - ↑ 7.0 cite ref-wwl-311 7-0 7.1 cite ref-wwl-311 7-1 7.2 cite ref-wwl-311 7-2 7.3 cite ref-wwl-311 7-3 McCall, Sananda 2026-04-08 . 7.4 cite ref-wwl-311 7-4 "New AI system could answer some New Orleans service calls" https://www.wwltv.com/article/news/local/new-ai-system-could-answer-some-new-orleans-service-calls/289-259463f6-34d2-4446-bf91-ce0f605cb49e . WWL Louisiana . Retrieved 2026-08-07. - ↑ 8.00 cite ref-fox8 8-0 8.01 cite ref-fox8 8-1 8.02 cite ref-fox8 8-2 8.03 cite ref-fox8 8-3 8.04 cite ref-fox8 8-4 8.05 cite ref-fox8 8-5 8.06 cite ref-fox8 8-6 8.07 cite ref-fox8 8-7 8.08 cite ref-fox8 8-8 8.09 cite ref-fox8 8-9 8.10 cite ref-fox8 8-10 8.11 cite ref-fox8 8-11 8.12 cite ref-fox8 8-12 Truong, Thanh 2026-07-16 . 8.13 cite ref-fox8 8-13 "When calling the 911 center in New Orleans, AI may answer. Here's why" https://www.fox8live.com/2026/07/17/when-calling-911-center-new-orleans-ai-may-answer-heres-why/ . Fox 8 WVUE . Retrieved 2026-08-07. - ↑ 9.0 cite ref-carbyne-cs 9-0 9.1 cite ref-carbyne-cs 9-1 9.2 cite ref-carbyne-cs 9-2 "New Orleans 911 Case Study" https://carbyne.com/new-orleans-9-1-1-case-study/ . Carbyne . Retrieved 2026-08-07. - ↑ 10.0 cite ref-pnas 10-0 10.1 cite ref-pnas 10-1 Koenecke, Allison 2020-03-23 . 10.2 cite ref-pnas 10-2 "Racial disparities in automated speech recognition" https://www.pnas.org/doi/10.1073/pnas.1915768117 . Proceedings of the National Academy of Sciences . Retrieved 2026-08-07. - ↑ 11.0 cite ref-la-9106-2 11-0 11.1 cite ref-la-9106-2 11-1 "RS 33:9106.2. Fixed rate service charge; Orleans Parish" https://web.archive.org/web/20260807192544/https://legis.la.gov/legis/Law.aspx?d=410704 . Louisiana State Legislature . Archived from the original https://legis.la.gov/legis/Law.aspx?d=410704 on 2026-08-07. Retrieved 2026-08-07. - ↑ 12.0 cite ref-opcd-response 12-0 12.1 cite ref-opcd-response 12-1 Vise, Jay 2026-08-08 . 12.2 cite ref-opcd-response 12-2 "OPCD responds to article on use of AI" https://www.opcdla.gov/opcd-responds-to-article-on-use-of-ai/ . Orleans Parish Communication District . Retrieved 2026-08-09. ↑ cite ref-opcd-2023 13-0 "Orleans Parish Communication District to be the First to Implement Carbyne's New Call Triage A.I. Technology" https://www.opcdla.gov/orleans-parish-communication-district-to-be-the-first-to-implement-carbynes-new-call-triage-a-i-technology/ . Orleans Parish Communication District . 2023-06-20. Retrieved 2026-08-07.- ↑ 14.0 cite ref-axon 14-0 14.1 cite ref-axon 14-1 "Axon to Acquire Carbyne, Uniting Cloud Infrastructure and AI to Redefine the 911 Experience" https://investor.axon.com/2025-11-04-Axon-to-Acquire-Carbyne,-Uniting-Cloud-Infrastructure-and-AI-to-Redefine-the-911-Experience . Axon Enterprise . 2025-11-04. Retrieved 2026-08-07. ↑ cite ref-axon-10q 15-0 "Form 10-Q for the quarterly period ended March 31, 2026" https://www.sec.gov/Archives/edgar/data/1069183/000162828026031542/axon-20260331.htm . U.S. Securities and Exchange Commission . 2026-05-07. Retrieved 2026-08-07.