Originally published on integrationstars.com. n8n facts checked against n8n's blog and docs on November 9, 2026. Agents are in Preview, so details can change.
n8n Agents (announced September 25, 2026) flip the usual setup: instead of a workflow with an AI step inside it, the agent is in charge and calls your workflows as tools. For NetSuite that's a good thing, because the part that writes to the ERP stays in a workflow you built and tested.
Availability: n8n Cloud on all plans; self-hosted on all plans from 2.32.3. Queue mode isn't supported for agents yet, and self-hosted channels need a public URL (N8N_WEBHOOK_URL).
| Tool | Does | Approval | Notes |
|---|---|---|---|
| Look up customer | Open orders, unpaid invoices, credit limit | None | Fixed SuiteQL; don't let the agent write queries |
| Draft credit memo | Credit memo against one invoice | Required | Amount ≤ remaining balance; hard limit in an IF node |
| Update customer field | One allow-listed field | Required | Return old and new value for the approver |
Narrow inputs, one record type per tool, limits in the workflow rather than the prompt, and output a person can check at a glance.
Full guide, including setup steps and when to use the AI Agent node or MCP instead: integrationstars.com. Sources: Introducing n8n Agents, Build and manage agents.