Most pros have seen AI hallucinations in IT operations

A new report from Ivanti reveals that 68% of IT professionals have personally observed AI hallucinations in their operations, even as autonomous AI systems increasingly take direct action in enterprise environments. The 2026 AI Maturity Report, based on 1,500 IT professionals across six countries, highlights the growing tension between AI's expanding role in tasks like restarting services and patching systems, and the operational risks posed by AI output errors.

Autonomous AI is taking action inside enterprise IT environments. Software is restarting services, isolating risky devices, and applying patches without waiting for a human to approve the step. The capability is spreading at the same time IT professionals are reporting frequent encounters with AI output errors that can carry operational impact. Ivanti’s 2026 AI Maturity Report, drawn from responses by 1,500 IT professionals across six countries, finds that 68% have personally seen AI produce hallucinations … More https://www.helpnetsecurity.com/2026/06/05/ai-hallucinations-it-operations-research/ The post Most pros have seen AI hallucinations in IT operations https://www.helpnetsecurity.com/2026/06/05/ai-hallucinations-it-operations-research/ appeared first on Help Net Security https://www.helpnetsecurity.com .