{"slug": "microsoft-apologises-for-global-outage-and-rules-out-cyberattack", "title": "Microsoft apologises for global outage and rules out cyberattack", "summary": "Microsoft apologised after a global service outage left millions of users unable to use its apps for more than 24 hours, saying on Saturday that service had been restored across Teams, Outlook and its other products. Microsoft attributed the incident, which also affected its Copilot AI assistant, to server issues and said it was not aware of any malicious activity, ruling out a cyberattack. The outage, one of the longest in the company's history and its second disruption this year, prevented users from sending emails, managing calendars and hosting virtual meetings, and highlighted concerns about reliance on Microsoft's workplace software.", "body_md": "#### \n                        [Microsoft](http://www.africanews.com/tag/microsoft/)\n                    \n\n**Multinational technology corporation, Microsoft, has apologised for a global service outage that left millions of users unable to use its apps for more than 24 hours.**\n\nIt said on Saturday that service has been restored across Teams, Outlook, and its other products, ending the shutdown that crippled online communications for businesses, governments, and individual users.\n\nMicrosoft said server issues were behind the incident that also affected its Copilot AI assistant, and that it was not aware of any malicious activity, ruling out a cyberattack as the cause.\n\nThe outage prevented people from performing essential functions such as sending emails, managing calendars, and hosting virtual meetings.\n\nOrganisations that host Microsoft services on their own servers, rather than in the cloud, were somewhat spared.\n\nThe outage was one of the longest in software giant’s history and the second disruption to its services this year.\n\nThe incident highlighted concerns about the world’s reliance on the company’s workplace software.", "url": "https://wpnews.pro/news/microsoft-apologises-for-global-outage-and-rules-out-cyberattack", "canonical_source": "http://www.africanews.com/2026/11/14/microsoft-apologises-for-global-outage-and-rules-out-cyberattack/", "published_at": "2026-11-14 14:34:21+00:00", "updated_at": "2026-11-14 15:19:20.533385+00:00", "lang": "en", "topics": ["artificial-intelligence", "ai-products"], "entities": ["Microsoft", "Teams", "Outlook", "Copilot"], "also_reported_by": [], "alternates": {"html": "https://wpnews.pro/news/microsoft-apologises-for-global-outage-and-rules-out-cyberattack", "markdown": "https://wpnews.pro/news/microsoft-apologises-for-global-outage-and-rules-out-cyberattack.md", "text": "https://wpnews.pro/news/microsoft-apologises-for-global-outage-and-rules-out-cyberattack.txt", "jsonld": "https://wpnews.pro/news/microsoft-apologises-for-global-outage-and-rules-out-cyberattack.jsonld"}}