Max 20x upgrade not reflected in weekly limits, depleting at Max 5x rate

An Anthropic Claude Code user reports that after upgrading from the Max 5x ($100) to Max 20x ($200) plan on July 16, 2026, their weekly usage limits deplete at roughly 2 Opus messages per 1% — worse than the previous plan's 4-5 messages per 1% — causing the weekly cap to be reached in 3 days instead of 6-7 days. The user has an open support ticket since July 19, 2026, with no response after 48 hours, and suspects the weekly limit counter is not recalculated for mid-cycle upgrades.

- Notifications /login?return to=%2Fanthropics%2Fclaude-code You must be signed in to change notification settings - Fork 22.8k /login?return to=%2Fanthropics%2Fclaude-code BUG Max 20x upgrade not reflected in weekly limits — depleting at Max 5x rate or worse upgraded July 16, 2026 79773 bugSomething isn't working https://github.com/anthropics/claude-code/issues?q=state%3Aopen%20label%3A%22bug%22 Something isn't working Description Preflight Checklist - I have searched existing issues https://github.com/anthropics/claude-code/issues?q=is%3Aissue%20state%3Aopen%20label%3Abug and this hasn't been reported yet - This is a single bug report please file separate reports for different bugs - I am using the latest version of Claude Code What's Wrong? I upgraded from Max 5x $100 to Max 20x $200 on Thursday, July 16, 2026 prorated charge confirmed, plan shows Max 20x in settings . Since the upgrade, my weekly usage limits deplete dramatically faster than they did on Max 5x — not 20x more capacity, but effectively less than my previous plan. What Should Happen? After upgrading to Max 20x, weekly usage limits should immediately reflect the 20x tier — i.e. roughly 4x the capacity of my previous Max 5x plan, per the Help Center "you receive your full weekly allowance each cycle" . Concretely: on Max 5x, ~4-5 Opus messages consumed 1% of the weekly Opus limit and my allowance lasted 6-7 days of normal work. On Max 20x, the same workload should consume proportionally less roughly 16-20 messages per 1% and comfortably last the full week. Instead, consumption is at ~2 messages per 1% — worse than the cheaper plan I upgraded from. Expected fix: recalculate the weekly limit counter to the Max 20x tier for accounts that upgraded mid-cycle, and restore/credit the usage lost since the July 16 upgrade. Error Messages/Logs Claude AI usage limit reached. Your limit will reset at date shown in app . No error in CLI — weekly usage percentage jumps ~1% per 2 Opus messages despite Max 20x plan. Steps to Reproduce - Subscribe to Max 5x plan baseline: ~4-5 Opus messages = 1% of weekly Opus limit - Upgrade to Max 20x mid-cycle July 16, 2026 — prorated charge confirmed, settings show Max 20x - Continue identical daily workload Opus 4.8 primary, Sonnet for subtasks - Observe weekly limit depleting at ~2 Opus messages per 1% — worse than Max 5x - Weekly cap reached in 3 days vs 6-7 days previously on the cheaper plan Claude Model Opus Is this a regression? Yes, this worked in a previous version Last Working Version No response Claude Code Version Unknown — issue correlates with plan upgrade on July 16, 2026, not with a Claude Code version change. Platform Anthropic API Operating System macOS Terminal/Shell VS Code integrated terminal Additional Information - Support ticket open since July 19, 2026, no response after 48h. Ticket ID: ton numéro - Weekly reset date shown in Settings Usage: ta date - Prior related issues: Weekly Usage Limits Making Claude Subscriptions Unusable 9424 https://github.com/anthropics/claude-code/issues/9424 user upgraded Max 5x → 20x, depletion rate unchanged , Max 20x plan hitting daily limit with reduced usage — limits appear silently tightened April 28-29, 2026 54714 https://github.com/anthropics/claude-code/issues/54714 Max 20x limits silently tightened - Suspected cause: weekly limit counter/tier not recalculated after mid-cycle upgrade - Impact: highest-tier paying customer blocked from client work for 4 days Metadata Metadata Assignees Labels bugSomething isn't working https://github.com/anthropics/claude-code/issues?q=state%3Aopen%20label%3A%22bug%22 Something isn't working