{"slug": "lost-in-translation-no-more-gangnam-upgrades-administrative-counters-with-ai", "title": "Lost in translation no more: Gangnam upgrades administrative counters with AI", "summary": "Gangnam District Office in Seoul deployed a \"Real-Time Transparent OLED Communication Window\" at its public service counters, combining transparent OLED displays with speech-to-text and machine translation to provide real-time subtitles in 130 languages for foreign nationals and hearing-impaired residents. The system was developed with private tech partners through an open innovation initiative and replaces note-writing and on-call interpreters at the administrative counters.", "body_md": "In the bustling administrative offices of Gangnam District, the sleek area of southern Seoul famous for its glamour and wealth, public service counters are undergoing a futuristic transformation. Where transparent acrylic panels once merely served as physical barriers between residents and city officials, new artificial intelligence-powered displays are now translating spoken words with real-time subtitles across 130 languages. The Gangnam District Office said that it has deployed a state-of-the-art \"Real-Time Transparent OLED Communication Window\" as part of its drive to eliminate communication hurdles for foreign nationals and hearing-impaired residents. Developed in collaboration with private tech partners through an open innovation initiative, the system merges transparent organic light-emitting diode (OLED) screens with advanced speech-to-text and machine translation engines. For Gangnam's international and hearing-impaired residents, the technology eliminates the tedious routine of writing notes back and forth or waiting for on-call interpreters. The interface is relatively seamles", "url": "https://wpnews.pro/news/lost-in-translation-no-more-gangnam-upgrades-administrative-counters-with-ai", "canonical_source": "https://www.koreatimes.co.kr/southkorea/society/20260920/lost-in-translation-no-more-gangnam-upgrades-administrative-counters-with-ai?utm_source=rss", "published_at": "2026-09-19 22:17:03+00:00", "updated_at": "2026-09-19 22:23:13.870066+00:00", "lang": "en", "topics": ["ai-products", "natural-language-processing", "ai-tools"], "entities": ["Gangnam District Office", "Seoul", "Real-Time Transparent OLED Communication Window"], "alternates": {"html": "https://wpnews.pro/news/lost-in-translation-no-more-gangnam-upgrades-administrative-counters-with-ai", "markdown": "https://wpnews.pro/news/lost-in-translation-no-more-gangnam-upgrades-administrative-counters-with-ai.md", "text": "https://wpnews.pro/news/lost-in-translation-no-more-gangnam-upgrades-administrative-counters-with-ai.txt", "jsonld": "https://wpnews.pro/news/lost-in-translation-no-more-gangnam-upgrades-administrative-counters-with-ai.jsonld"}}