# Local AI doing remote support for me > Source: > Published: 2026-10-19 23:51:37+00:00 Anybody else tried using Strata + Qwen3.8 Flash Next IQ4_XS + Hermes Agent to do remote support for them? It’s surprising good. So far its fixed things like video drivers, Windows 11 upgrade on unsupported hardware, unlocking all the CUs on a BC-250. My primary reason for creating this was that a job went south, and I was annoyed that I couldn’t bring my local AI to bear on it. Now whether I’m on-site or remote I can use my local AI to troubleshoot any problem. For Windows computers it created a powershell script that makes an outgoing connection to my computer. And since I’ll already be connected to my client using Rustdesk I can easily launch it with admin privileges.