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LLMs Get Lost in Evolving User Intent

A study submitted to arXiv on 22 Jul 2026 found that large language models (LLMs) suffer substantial performance drops when user intent evolves across multi-turn conversations, despite strong performance in static single-turn settings. The researchers introduced a framework that converts static tasks into dynamic multi-turn interactions, revealing a fundamental gap in LLMs' ability to track and act on evolving user intent, a capability critical for future collaborative agents.

read2 min views1 publishedAug 10, 2026
LLMs Get Lost in Evolving User Intent
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[Submitted on 22 Jul 2026]


[View PDF](/pdf/2607.20734)

Abstract:As LLMs become more capable, they are increasingly deployed as collaborative agents, taking on user-delegated tasks through iterative interaction. Yet genuine interaction is inherently dynamic: users rarely specify their intent upfront, instead disclosing, revising, and reshaping it as the conversation unfolds. Despite this, LLMs are still predominantly evaluated or trained in single-turn, fully-specified settings, leaving open a fundamental question: how well do LLMs track and act on user intent as it evolves over the course of a conversation? To study this, we introduce a framework that transforms static, single-turn tasks into dynamic multi-turn conversations in which the user's intent evolves across turns--incrementally revealed, revised, and at times redirected mid-conversation--while preserving each task's original evaluation protocol, enabling existing benchmarks to be reused as controlled testbeds without new annotation. Across multiple tasks, we surface a consistent phenomenon: strong static-setting performance does not transfer to the evolving-intent setting, with substantial drops across model families. Our findings point to a fundamental gap: today's LLMs do not yet faithfully track and act on the user's evolving intent, a capability invisible to static evaluation yet critical for future collaborative agents.

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