# Konversio: Open-source agentic customer support for digital sovereignty > Source: > Published: 2026-06-04 01:42:27+00:00 # Agentic customer service.*100% open source.* Meet Pilot Konversio's AI support agent Konversio gives teams an open AI support layer they can own and self-host. Pilot reads your help articles, answers customer questions in chat, drafts replies, summarizes conversations, routes issues, and hands off intelligently to humans. **MIT-licensed, no AI tiers, no paywalls.** European strategic autonomy ## Engineered to stay under European control. Deploy Konversio in EU data centers, run with European-owned AI providers such as Mistral or open models such as Gemma, Qwen, and Whisper, and keep customer conversations, prompts, embeddings, and model traffic within infrastructure you control. **Designed to operate free from U.S. Cloud Act interference.** AI Agents Pilot answers, drafts, routes, and hands off routes, and hands off AI Stack Mistral · Gemma · Qwen · Whisper EU-hosted or self-hosted EU-hosted or self-hosted Sovereignty EU-hostable · GDPR-ready self-hosted by design self-hosted by design Channels Email, live chat, WhatsApp, Telegram & more Telegram & more