# Jace AI Review 2026: Features, Pricing, and Who It Fits > Source: > Published: 2026-08-09 12:19:03.946255+00:00 # Jace AI Review 2026: Features, Pricing, and Who It Fits Jace calls itself an AI executive assistant. It monitors your mail, writes drafts before you open a thread, labels what arrives by type and priority, and runs rules that push work into the tools you already use. Anyone shopping this category runs into two versions of Jace. The one that launched in 2024 was an agent that drove a web browser, announced alongside a $2.9M pre-seed led by Daniel Gross and Nat Friedman. The Jace selling today is an email product. Same company, different thing. Pricing and features below were checked against Jace’s own pages on August 6, 2026. ## Key takeaways **Plus is $25 monthly, or $20 billed yearly.** Pro is $50 monthly, or $40 billed yearly. Both include a seven-day trial.**The published price is per account, not per seat.** Plus includes 10,000 credits a month and Pro includes 20,000, resetting each billing period, and the tier caps how many inboxes you connect rather than how many people you are.**Tiers differ on inbox count and history depth.** Plus connects up to 2 inboxes and reaches back a year, Pro connects up to 8 and reaches back three.**It holds SOC 2 Type 1 and CASA Tier 3**, which is further than several products in this category have gotten.** It works on email.**Slack appears as a destination for notifications rather than as a channel it reads. ## What is Jace AI? Jace is built by Zeta Labs, founded in 2023 by Fryderyk Wiatrowski and Peter Albert, both formerly at Meta. The company’s other product is Viktor, an AI coworker inside Slack and Teams that raised a $75M Series A led by Accel in May 2026. Both products are current, and Zeta Labs runs a shared trust center covering the two of them. Like most of this category, the email product layers over the mail you already have rather than replacing your client. Organization is what it adds on top of drafting. It labels incoming mail by type and priority, with the examples on its own site being “urgent client,” “partnership” and “internal updates.” Smart rules handle the mechanical parts, auto-CCing the right person or applying a template. Integrations let a message become a ticket somewhere else or a notification in Slack. Jace can also answer questions against your mail history, a year of it on Plus and three years on Pro. Ask about a customer or a deal and the answer comes from what you have already received rather than from a document somebody had to write. Jace markets this as an AI chief of staff. ## Jace AI pricing | Plan | Monthly | Billed yearly | Credits | Inboxes | History | |---|---|---|---|---|---| | Plus | $25 | $20 | 10,000 / month | up to 2 | 1 year | | Pro | $50 | $40 | 20,000 / month | up to 8 | 3 years | | Enterprise | custom | custom | usage-based | not published | not published | As published on August 6, 2026. Pro can be extended well past its included allowance, with higher credit tiers going up to 2,400,000 a month. There is a seven-day free trial on both paid plans and a 30-day money-back guarantee. Nothing on that page says “per user” or “per seat,” which is what makes Jace awkward to line up against its competitors. Plus and Pro are account prices carrying a credit allowance and an inbox cap. Teams are handled separately: Jace’s billing docs describe a Team Plan with centralized billing, shared rules and an owner who adds and removes members, and that plan is quoted by sales rather than listed. So a $20 Jace plan and a $20 per-seat product are not the same unit, and the gap widens with every person you add. Work out your headcount and your volume before treating the sticker price as a comparison. On the published entry price, Jace sits below Slashy at $25 billed annually and below Superhuman, whose cheapest plan including Mail is $33 per member billed annually. ## What Jace AI does well Drafting is the part that earns the subscription. Replies are waiting when you open the inbox rather than generated on request, which removes the small friction of asking. Drafts pull in context from calendar and attachments, so a reply about a meeting knows when the meeting is. Automatic labeling is the quieter strength. Triage is the part of email nobody wants to do and everybody redoes daily, and a product that sorts by priority without a rules-building session up front is doing real work on the first day. The compliance position is genuinely good. SOC 2 Type 1 completed, CASA Tier 3, encryption in transit and at rest, and a stated policy of not training models on customer data. In a category where plenty of products are still working on the first of those, this clears a security review more easily than most. Provider coverage extends to Outlook as well as Gmail, including Microsoft 365 and Outlook.com, [per Mailmeteor’s July 2026 writeup](https://mailmeteor.com/blog/jace-ai-alternatives). Jace’s own pricing page counts inboxes without naming providers, so confirm this on a trial if Outlook is your requirement. ## Where Jace AI stops Jace works on email, which is the boundary the whole category runs into. Slack shows up as somewhere Jace can send a notification, rather than as a stream it reads and acts on. If a commitment gets made in a Slack thread or a WhatsApp message from a customer, it stays there. After the draft, the work is still yours. Jace makes answering faster and the inbox tidier. The thing somebody promised to do in the third paragraph of an email is still something a person has to notice, write down somewhere, and remember to chase. Credits are a cost you have to watch. Usage-based pricing charges heavy use more by design, so your bill moves with usage rather than staying flat. History is capped by plan. Plus reaches back a year and Pro reaches back three, so a question about a customer relationship older than your plan’s window has nothing to answer from. ## How Jace AI compares to this+that We build a competing product, so weigh this section accordingly. Jace treats the inbox as the thing to improve. We treat incoming messages as where work arrives, and the point is to reduce what is left for a person to track. this+that reads Gmail, Outlook, Slack, Microsoft Teams, Google Chat, Telegram and WhatsApp Business as one stream, pulls the tasks out of what arrives without anyone configuring it, and puts them in a shared list with an owner and a link back to the message that created them. Workflows act on messages as they land, with an approval step before anything goes out. One point in Jace’s favor that we are not going to argue away: their compliance position is ahead of ours. We both hold SOC 2 Type 1, and they hold CASA Tier 3 against our Tier 2. If security review is a gate for your buyer, that is a real difference. Mail history is the other way around. Jace’s window is set by plan, a year on Plus and three on Pro. We sync your mail without a time cap. On scope we would push back. A product that only sees email is working from a partial record of what a team agreed to, and for most teams a real share of the commitments arrive somewhere else. ## Who should choose Jace AI? Choose Jace if email is where nearly all your work arrives, if replying and triage are the bottleneck, and if you want an assistant that improves both without changing the client you use. The SOC 2 Type 1 position makes procurement easier than it is with several alternatives, and the history search is a good reason to pick it over a pure drafting tool. Look at something else if a meaningful share of your work lands in Slack, Teams or WhatsApp, if the problem is commitments getting lost rather than replies taking too long, or if you need a bill you can forecast to the dollar, since the credit layer moves with how hard the team uses it. ## Frequently asked questions ### How much does Jace AI cost? Plus is $25 per month, or $20 billed yearly. Pro is $50 per month, or $40 billed yearly. Enterprise is usage-based and quoted on request. Prices as published on August 6, 2026. ### Is Jace AI priced per seat? No. The published Plus and Pro prices are per account, each with a monthly credit allowance and a cap on connected inboxes rather than a headcount. Teams go through a separate Team Plan with centralized billing and an owner who manages members, and Jace quotes that through sales rather than publishing a per-seat rate. ### Does Jace AI work with Outlook? Yes, including Microsoft 365 and Outlook.com, according to [Mailmeteor’s July 2026 writeup](https://mailmeteor.com/blog/jace-ai-alternatives). Jace’s pricing page refers to inboxes without naming providers, so verify it during the trial. ### Does Jace AI read Slack? Slack appears as a destination for notifications rather than a source Jace reads. Email is the channel it works on. ### Is Jace AI the same product as Viktor? No. Both come from Zeta Labs and share a trust center. Viktor is an AI coworker inside Slack and Teams. Jace is the email assistant. ### Is Jace AI SOC 2 compliant? Jace states that it has completed a SOC 2 Type 1 examination and holds CASA Tier 3 compliance.