Instinct and Meta's Muse add autonomous phone calling to AI agents for real-world task execution

Instinct and Meta's Muse both released capabilities allowing their AI agents to place outbound phone calls and complete tasks such as restaurant reservations and subscription cancellations without human intermediation, according to TechCrunch. The two competing agentic AI platforms added the calling feature on the same day, September 17, 2026.

Instinct and Meta's Muse add autonomous phone calling to AI agents for real-world task execution According to TechCrunch, two competing agentic AI platforms released the ability for agents to make outbound phone calls to execute tasks like restaurant reservations and subscription cancellations without human intermediation. Topics Sources - Press Read article https://techcrunch.com/2026/09/17/rival-ai-agents-instinct-and-metas-muse-both-add-the-ability-to-make-calls/ Go deeper This intelligence is sourced automatically from public sources across the web and synthesised by the Prefactor AI pipeline. Stories are reviewed before publication.