Getting a prescription for glasses has always been the same: You schedule an appointment with an eye doctor, sit in an exam room while someone flips the lenses and asks you which is best, and wait at least a week for your new glasses to arrive. Not to mention paying out of pocket if you don't have vision insurance.
Eyebot, an AI-powered health tech company, wants to make that process optional and make vision tests more accessible.
The Boston-based startup has built a self-serve kiosk that delivers a doctor-reviewed prescription for glasses in under 90 seconds with no appointment or insurance required. I got to test it out, and the experience was much more seamless than I expected.
What is Eyebot? #
Simply put, Eyebot is a kiosk that offers non-invasive vision tests on a touchscreen. The process starts with an intake that asks whether you currently wear glasses or have any existing vision conditions. Those with certain eye conditions, such as glaucoma or cataracts, are directed to seek in-person care.
Then, you'll see letters on a screen, and you type out what letters you see, the same as when you go for an in-person exam. After, the bot conducts the vision scan using a contactless eye scanner that collects refraction (identifies the exact lens prescription needed to correct your vision), lensometry (if you already use glasses, it scans your glasses and measures the power of your existing eyeglasses) and visual acuity (measures how clearly you see) information.
"The Eyebot is a vision testing solution that lets you get a vision exam in four simple steps, similar to what you would experience at an eyeglass clinic," Matthias Hofman, CEO at Eyebot, told CNET. The four steps are: intake survey, visual acuity test, tele-doctor review and prescription.
The entire process takes about 90 seconds. Your results are then sent to a licensed optometrist for review. Prescriptions are available within 24 hours after the test. I got mine in about 30 minutes.
However, Eyebot isn't a replacement for your optometrist. It's designed to serve the millions of people who can't access one because of a lack of accessibility or affordability.
My first impression of the Eyebot #
When I first walked up to the Eyebot kiosk, which I was invited to test at a PR office, I was a little skeptical. It looks like a sleek ATM crossed with a photobooth. While I went in with doubts, I came out pretty impressed. It felt like it was straight out of a futuristic movie, but beyond that, the process was straightforward and intuitive enough that even someone who isn't well-versed in technology could use the device without issue.
I followed the instructions on the screen, and I saw the bot scanning my eyes. Everything was done within 2 minutes. About 30 minutes later, I received an email with my prescription.
After receiving my results, I went online to The Framery at 1-800 Contacts, ordered glasses with my new prescription and received them in about five business days. All in all, the experience was quick and seamless.
I compared my prescription with the one I got during my in-person vision exam last year, and they were very similar. My optometrist's prescription from last year showed mild nearsightedness and astigmatism in both eyes. Eyebot read my vision as effectively neutral -- a discrepancy worth flagging. Since the nearsightedness and astigmatism are minimal and the prescription the optometrist reviewed after using Eyebot included a small amount of vision correction, I don't notice any difference between my old and new glasses. I also didn't have my glasses with me. Eyebot can scan your current glasses and identify your prescription, but I couldn't test that feature.
How much does it cost to get a vision exam with Eyebot? #
The vision test itself can cost up to $25 at most locations. At Walmart Vision Centers, a visit to an Eyebot kiosk includes a $25 administrative fee. For Sam's Club members, the service is covered under a membership ($60 or more per year) at participating clubs. That's a significant contrast to a traditional in-person vision exam, which typically runs between $100 to $200 without insurance.
"Half of Americans don't even have vision insurance, so if we can get the retailers to subsidize the cost, that's even better for consumers," Hofman says.
Getting a prescription is half the battle, as you still need the glasses. Eyebot partnered with The Framery at 1-800 Contacts to create a one-stop shop experience. Once you create an account with The Framery using the same email you used at Eyebot, you can automatically see your prescription and order glasses on the website.
Prescription glasses at The Framery range from $69 to $129, depending on the frame you choose.
Where to find an Eyebot
Eyebot kiosks are popping up at different Walmart Vision Centers and Sam's Club Optical Centers in Pennsylvania, Missouri, Utah and Virginia, with plans to expand underway. If you're interested in finding an Eyebot near you, you can visit the website to view current locations.
What to know before canceling your next eye appointment #
Eyebot is worth trying, but not without a few caveats. I think it's best for adults who need a routine prescription update and don't have a complex vision history. The Eyebot can't screen for glaucoma, cataracts, macular degeneration, diabetic retinopathy or other eye conditions as a comprehensive eye exam with a doctor can. Those conditions don't always come with obvious symptoms, and a 90-second kiosk test won't catch them, so it's best to continue visiting your eye doctor for routine exams.
The American Optometric Association has been clear that this kind of technology isn't a substitute for your yearly eye exam, especially if you haven't had a comprehensive eye exam in more than a year or have a family history of eye disease.
But for the average person with healthy vision who's been squinting a little more at their screens lately and can't get an eye exam appointment, or can't afford one, Eyebot can fill the gap.