This article is about certain commercial products, including the Anthropic Messages API and Claude Code on Enterprise plans. For our consumer products such as Claude Free, Pro, Max and when accounts from those plans use Claude Code, see here.
Some Claude Platform (Claude API) and Claude Code for Enterprise customers, subject to Anthropic’s approval, may have arrangements under which Anthropic does not store their inputs or outputs except where needed to comply with law or combat misuse or harm. Under these arrangements, Anthropic still retains User Safety classifier results in order to enforce our Usage Policy. These arrangements are distinct from Anthropic’s default approach to data retention.
Under these agreements, the only products to which zero data retention applies are eligible Anthropic APIs, Anthropic products that use your Commercial organization API key (including Claude Code accessed via the API), and Claude Code for Enterprise plans. To learn more about eligible Anthropic APIs, see our Developer Docs. To learn more about Claude Code on Enterprise plans, see our Claude Code Docs.
Additionally, for Covered Models, we require limited data retention and review as a part of our safety work. To learn more about Covered Models and these requirements, see here.
If you’re a current or prospective Claude Platform or Claude Code on Enterprise plan customer with questions about zero data retention, please reach out to our Sales Team. Note that zero data retention requests are reviewed and applied on a per-organization basis, so if you have multiple organizations, please ensure this is conveyed to our Sales Team. Claude Platform users can confirm that ZDR is applied to their account under Settings > Privacy Controls > Data retention period on their account. Anthropic's Business Associate Agreement (BAA) is available for Anthropic's HIPAA-ready services, such as the Claude API with HIPAA configuration enabled and HIPAA-ready Enterprise plans. Those services don't need Zero Data Retention. For Claude Code with a Claude Console API key, the BAA applies only when that Claude Console organization has Zero Data Retention enabled. For Claude Code on a HIPAA-ready Enterprise plan, the BAA applies with the HIPAA configuration applied to Claude Code (local mode) and Cowork (local mode), or with zero data retention for Claude Code. Our Business Associate Agreements (BAA) for Commercial Customers lists which features the BAA covers and the configuration each one needs.