By Helena HortonSource:
The Guardian TechnologySupermarket chain says ‘human error’, not its Facewatch technology, to blame for ejecting a customer
Sainsbury’s has d the use of AI face scanning in one of its stores after a customer was wrongly identified as a shoplifter and ejected from the shop.
“I was embarrassed, mortified even, and felt quite humiliated and powerless,” Matt Arnold, 46, said of his ordeal.
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source & further reading
machinebrief.com — original article
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