lack has already replaced email in many organizations, and now it's going after your most important business apps.
At Dreamforce 2026 this week in San Francisco, Salesforce showed off upgrades to Slack that make it clear the company is doubling down on one of the world’s most used business apps. Foremost among the upgrades is Slackforce, which lets you do nearly everything in Salesforce directly in Slack. You can simply query it like a chatbot. That includes a new feature called Slackforce Surface, where you can describe what you need and Slack will build a live interactive interface that you and your teammates can use to track data, view forecasts, monitor pipelines, and manage other business processes.
But Salesforce also announced a slew of other Slack upgrades:
- Slack Code : Lets teams code together directly in a Slack code channel using agents from OpenAI, Anthropic, GitHub, Cognition, and Vercel
- Big Mode : This full-screen Slackbot view offers an AI workspace for more intensive tasks like research, writing, and creating files
- Slackbot in Salesforce Lightning : This brings Slack's AI agent into Salesforce to take advantage of all of the expanded AI capabilities of Slackbot for those who still want to work in the Salesforce interface
- Two-way Slackbot voice : You'll be able to speak to Slackbot in natural language, similar to ChatGPT Voice and Siri AI when this feature launches later in 2026
- Slackbot video generation : Will let you take a demo, product update, campaign brief, or other asset and turn it into a video clip, when it's released later this fall
A few months ago, Salesforce co-founder Parker Harris said, "You may never log in to Salesforce again," referring to the company making Salesforce more readily available in the AI interfaces users prefer. That includes the new AIforce, Claudeforce, and Headless 360 moves we talked about yesterday, but it also includes Slackforce and these broader Slack upgrades.
Our Deeper View #
It makes sense for Salesforce to invest heavily in expanding Slack's footprint and upgrading its AI capabilities. It remains one of the world's most popular workplace apps, and unlike many of the other widely used business apps, users tend to like it. But moving a system of record (SoR) like Salesforce into Slack and upgrading Slack's AI capabilities to interrogate systems with queries and tasks points to a bigger shift. SaaS and software companies are no longer trying to excel with the best apps and interfaces, but are creating safe, secure, low-friction ways for people and organizations to get more out of the data, intelligence, and best practices embedded in their company's most valuable assets (and often difficult to surface). From an employee perspective, using the Slack app they already use every day as an on-ramp to safe AI could be a welcome development compared to context-switching to ChatGPT, Claude, Copilot, or other AI apps. The implementation details will matter a lot, of course. But if Slackbot can do model routing to save token costs and play to the strengths of different models and evolve into one of the most capable agent harnesses on the market, it could be a win-win.
Disclaimer: Jason Hiner's travel to Dreamforce 2026 was paid for by Salesforce. The Deep View's coverage is editorially independent from the companies we cover.