{"slug": "how-avatarin-built-a-24-7-retail-agent-with-gpt-realtime", "title": "How avatarin built a 24/7 retail agent with GPT-Realtime", "summary": "Avatarin, a Japanese robotics and AI company, deployed a 24/7 retail agent powered by OpenAI's GPT-Realtime that handled 30,000 customer interactions in two weeks, with 92% positive survey responses. The agent supports multilingual, realtime voice interactions, demonstrating that production LLM deployments can handle high-volume customer service at scale.", "body_md": "[OpenAI](https://openai.com/index/avatarin)\n\n### How avatarin built a 24/7 retail agent with GPT-Realtime\n\nWhich summary reads better? Pick one — models revealed after.Both summaries are AI-generated.\n\n30,000 shoppers used avatarin’s GPT-Realtime retail agent in two weeks, with 92% positive survey responses. For teams shipping customer-facing agents, this is evidence that realtime voice/multilingual support can handle 24/7 retail interactions at launch-scale without waiting for a long pilot, shifting the work from proving feasibility to managing quality, escalation, and integration.\n\nGPT-Realtime enabled a retail agent to handle 30,000 customer interactions in two weeks with 92% positive feedback, demonstrating that production LLM deployments can now support high-volume, 24/7 multilingual customer service at scale, changing the cost and capability calculus for customer-facing AI applications.", "url": "https://wpnews.pro/news/how-avatarin-built-a-24-7-retail-agent-with-gpt-realtime", "canonical_source": "https://www.snipvote.com/story/cms8mbpck0004nup2bl34xqw4", "published_at": "2026-07-31 07:53:15.041447+00:00", "updated_at": "2026-07-31 07:53:16.877010+00:00", "lang": "en", "topics": ["artificial-intelligence", "large-language-models", "ai-products", "ai-agents"], "entities": ["avatarin", "OpenAI", "GPT-Realtime"], "alternates": {"html": "https://wpnews.pro/news/how-avatarin-built-a-24-7-retail-agent-with-gpt-realtime", "markdown": "https://wpnews.pro/news/how-avatarin-built-a-24-7-retail-agent-with-gpt-realtime.md", "text": "https://wpnews.pro/news/how-avatarin-built-a-24-7-retail-agent-with-gpt-realtime.txt", "jsonld": "https://wpnews.pro/news/how-avatarin-built-a-24-7-retail-agent-with-gpt-realtime.jsonld"}}