Hiring AI Engineers (NYC) @Pendo: Vintage data. Fresh AI

Pendo is hiring Staff and Senior AI Engineers in New York City to build Novus, a production AI agent that autonomously detects and fixes user pain points in live codebases. The role involves agent architecture, real-time data queries, and an evals-first culture, with the team operating on ~3-day sprints.

Hiring @Pendo: Staff and Sr AI Engineers - NYC onsite If you’ve built production AI systems at a startup and care as much about evals and observability as the model itself, this one’s for you We’re building Novus at Pendo, a product agent that reads live codebases, detects real user pain, and suggests fixes autonomously. Not a demo. Not a prototype. A production system catching ~60% of AI issues before customers ever notice. What you’d work on: → Agent architecture with a sandboxed harness reading and writing against live repos → Near data-science-grade queries over real-time behavioral data trillions of signals → Evals-first culture: LangSmith, two dedicated eval sets, shipped and measured daily → Genuinely open problems: product memory, unbounded use cases, proof-of-concept to production How the team runs: → ~3-day sprints. Learn in the morning, ship the same day. → Novus improves Novus. Tight feedback loops, always. Backed by Series F. Led by a CAIO who scaled an AI firm to $100M partnering with OpenAI and LangChain. If this sounds like your kind of problem, or you know someone it might, drop a reply or DM me.