{"slug": "helpin-shipped-an-update", "title": "Helpin shipped an update", "summary": "Helpin, an open-source shared support and project workspace with configurable AI agents and MCP integrations, shipped its Community 0.2 beta release, with community application code licensed AGPL-3.0-only and public SDKs under Apache-2.0. The listing records 9 GitHub stars, a Go codebase, and a latest repository push in October 2026, and notes that installation, agent execution, and access to separate runtime dependencies were not tested. Enterprise directories carry separate terms, and managed Cloud is paid after a trial while self-hosting and AI providers add operating costs.", "body_md": "# Helpin\n\nA shared support and project workspace with configurable AI agents.\n\n## Sources and review\n\nChecked against public documentation on . Suitability guidance is our editorial judgment; this is not a performance benchmark or an endorsement.\n\nTeams evaluating a self-hosted support workspace connected to project and customer context.\n\nYou require a stable production release or every agent-runtime dependency included in the public repository.\n\n## About Helpin\n\nHelpin combines a shared support inbox, projects, CRM and knowledge with configurable AI agents and MCP integrations. Community 0.2 is beta: community application code is AGPL-3.0-only, public SDKs use Apache-2.0 and enterprise directories have separate terms. Self-hosting and AI providers add operating costs; managed Cloud is paid after a trial. Installation, agent execution and access to separate runtime dependencies were not tested.\n\nHelpin is listed with an open-source pricing classification written primarily in Go, with 9 stars on GitHub. Its latest recorded repository push was in October 2026; that is not an ASE editorial review date.\n\n**Make your product part of the discovery.** Explore advertising\n## Helpin and related category tools\n\n[All customer support agents →](https://agentsearchengine.app/category/support-agents)\n\n| Record | Stars | Pricing |  |  | \n|---|---|---|---|---|\n| Helpinthis listing | 9 | Go | AGPL-3.0-only | Open source | \n| [MaxKB](https://agentsearchengine.app/agents/maxkb) | 23k | Python | GPL-3.0 | Open source | \n| [Fin by Intercom](https://agentsearchengine.app/agents/intercom-fin) | — | — | — | Paid product | \n| [Sierra](https://agentsearchengine.app/agents/sierra) | — | — | — | Paid product | \n| [Decagon](https://agentsearchengine.app/agents/decagon) | — | — | — | Paid product | \n| [Ada](https://agentsearchengine.app/agents/ada) | — | — | — | Paid product |", "url": "https://wpnews.pro/news/helpin-shipped-an-update", "canonical_source": "https://agentsearchengine.app/agents/helpin", "published_at": "2026-10-08 00:48:30+00:00", "updated_at": "2026-10-08 05:48:10.367378+00:00", "lang": "en", "topics": ["ai-agents", "agent-protocols", "ai-tools", "developer-tools"], "entities": ["Helpin", "GitHub", "MaxKB", "Intercom Fin", "Sierra", "Decagon", "Ada"], "also_reported_by": [], "alternates": {"html": "https://wpnews.pro/news/helpin-shipped-an-update", "markdown": "https://wpnews.pro/news/helpin-shipped-an-update.md", "text": "https://wpnews.pro/news/helpin-shipped-an-update.txt", "jsonld": "https://wpnews.pro/news/helpin-shipped-an-update.jsonld"}}