# Hacking Meta’s AI Chatbot

> Source: <https://www.schneier.com/blog/archives/2026/06/hacking-metas-ai-chatbot.html>
> Published: 2026-06-04 11:04:09+00:00

Hackers are [convincing](https://techcrunch.com/2026/06/01/hackers-hijacked-instagram-accounts-by-tricking-meta-ai-support-chatbot-into-granting-access/) Meta’s AI support chatbot to let them take over other peoples’ accounts:

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[video]posted on X showed the step-by-step process to hack someone’s Instagram account. The hacker allegedly used a VPN to spoof the targets’ presumed location to avoid triggering Instagram’s automated account protections. Then, the hacker opened a chat with Meta AI Support Assistant and asked the bot to add a new email address to the target’s account. The chatbot can be seen sending a verification code to the email address provided by the hacker; the hacker then shares the verification code with the chatbot, which prompts the chatbot to show a button to “Reset Password.” The hacker enters a new password and takes over the victim’s account...