Gyeonggi Province launches generative AI portal to help immigrants

Gyeonggi Province launched a generative AI-powered portal Wednesday to consolidate administrative and livelihood data for foreign residents, aiming to dismantle language and structural barriers. The platform integrates a chatbot and multilingual translation, trained on government datasets, to centralize employment, healthcare, and welfare information previously scattered across multiple sites.

Gyeonggi Province, the populous region enveloping Seoul, will officially launch an integrated digital platform Wednesday designed to consolidate essential administrative and livelihood data for foreign residents using generative artificial intelligence AI . The initiative, named the "Gyeonggi Foreign Resident Portal," represents a major step forward in the regional government's effort to dismantle chronic language and structural barriers that have long complicated resettlement for Korea’s growing immigrant population. Developed by the province’s Immigration and Social Policy Division, the portal serves as a centralized hub for critical sectors, including employment, public administration, healthcare, education and social welfare. Previously, such data was fragmented across various municipal and ministerial websites, presenting a steep hurdle for non-native speakers. To bridge this gap, the platform integrates a generative AI-powered chatbot and robust multilingual machine translation capabilities. The underlying AI model has been trained on government datasets, specifically priorit