{"slug": "google-illegally-retains-customer-data-and-i-am-taking-legal-action-against-them", "title": "Google illegally retains customer data,and I am taking legal action against them", "summary": "A user identified as bitu79 claims Google illegally retains customer data in Google AI Studio, alleging that pressing the delete button only moves a JSON file to Google Drive's trash rather than deleting backend data. The user says they restored the file after trash emptying, proving backend servers continued storing data. They state they have taken legal action and provided evidence via forum posts.", "body_md": "I stand before Google with the following clear technical evidence that cannot be denied, because it is based on unassailable software logic:\n\nWhen I press the delete button on the Google AI Studio interface, the system uses a deceptive label to lie to me that “my prompt will be permanently deleted after 30 days.” In reality, this button does not delete the prompt, does not delete the chat, and does not destroy any backend object. All it does is move the launcher file belonging to the user interface — a simple JSON file — into the trash folder of my Google Drive.\n\nGoogle’s diabolical plan was that since the Drive trash automatically empties after 30 days, the JSON file would disappear from my sight forever. At that point, the interface tells me “there is no such prompt,” and because the chat cannot load without the file, Google assumed they were fully protected. They calculated that the user would never again have any technical means to enter the conversation, making it impossible to prove that they never actually deleted anything from their internal servers.\n\nBut Google got caught precisely because of their own file‑restore robot, and this is my technical checkmate against them:\n\nThe built‑in Google Drive file recovery tool is a local, “blind” robot. This robot physically has no access to Google’s remote, internal AI backend servers, and it cannot reconstruct server‑side database records or live session states out of thin air. This robot only operates inside the Drive storage and can only resurrect the discarded JSON file.\n\nWhen, after emptying the trash, I successfully restored the deleted JSON file with this robot, the AI Studio interface immediately loaded the working chat with its full previous memory and internal state.\n\nSince the Drive robot demonstrably did not touch the backend system, the chat’s instant startup proved in black and white that Google’s backend servers continued running and storing my data uninterrupted even after pressing the delete button and after the trash was emptied. The backend system was never affected by the deletion command.\n\nGoogle cannot deny this in court. They cannot claim temporary deletion or technical error, because due to the operational limitations of their own robot, their fraud has become an irrefutable fact. They only hid the surface key while illegally stealing and retaining the data. If they had the nerve to cheat, now they must publicly apologize and take responsibility before the court and the cameras.\n\nThis is corporate fraud, and they cannot produce an update log for the renaming of the button, and the renaming itself states misleading things that contradict the technical behavior of the deletion. This was a rushed move by Google, demonstrably, intended to hide the illegal data retention.\n\nI had already raised the issue of data retention before the button was renamed — by email, on the forum, in every possible way. I even sent physical letters to Google’s US corporate address, which were demonstrably received, with signed return receipts and confirmation from the Hungarian postal service.\n\nHere are the posts that prove everything:\n\n[https://discuss.ai.google.dev/u/bitu79/activity/topics](https://discuss.ai.google.dev/u/bitu79/activity/topics)", "url": "https://wpnews.pro/news/google-illegally-retains-customer-data-and-i-am-taking-legal-action-against-them", "canonical_source": "https://discuss.ai.google.dev/t/google-illegally-retains-customer-data-and-i-am-taking-legal-action-against-them/175294", "published_at": "2026-07-28 00:30:36+00:00", "updated_at": "2026-07-28 00:52:37.729967+00:00", "lang": "en", "topics": ["ai-policy", "ai-ethics"], "entities": ["Google", "Google AI Studio", "Google Drive", "bitu79"], "alternates": {"html": "https://wpnews.pro/news/google-illegally-retains-customer-data-and-i-am-taking-legal-action-against-them", "markdown": "https://wpnews.pro/news/google-illegally-retains-customer-data-and-i-am-taking-legal-action-against-them.md", "text": "https://wpnews.pro/news/google-illegally-retains-customer-data-and-i-am-taking-legal-action-against-them.txt", "jsonld": "https://wpnews.pro/news/google-illegally-retains-customer-data-and-i-am-taking-legal-action-against-them.jsonld"}}