Finding critical information on the go often involves sifting through lengthy email threads and switching between multiple messages while your hands are busy commuting or multi-tasking. Following our initial rollout of conversational AI voice capabilities, we are bringing Gmail Live to Google Workspace customers on mobile (Android and iOS). Using our latest Gemini models, Gmail Live delivers a low-latency, inbox-aware voice search experience that lets you ask questions naturally and hear synthesized answers directly from your email inbox. We’ve included sources for users to easily view the emails where the information is being pulled, as well as the following improvements:
- See where the information is coming from: An email source card is now surfaced prominently at every conversational turn.
- Ability to pick the voice of your choice: You can now pick your preferred voice directly from Gmail Live.
Common use cases include:
- “What is the order status for Black Forest Construction Supply?”
- “When is my next mandatory training due?”
- “Show me the latest update from my manager, John.”
- “What gate is my flight leaving from tomorrow?”
Getting started
- Admins: This feature will be ON by default for organizations with Gemini in Workspace access and respects existing smart features and personalization admin settings. Visit the Help Center tolearn more .
- End users: On supported iOS and Android devices, tap the Live entry point in the Gmail search bar to begin a voice session. First-time users will be prompted to grant microphone access. Visit the Help Center tolearn more .
Rollout pace
Availability
- Business: Business Starter, Standard, and Plus
- Enterprise: Enterprise Starter, Standard, and Plus
- Frontline: Frontline Plus
- Nonprofits: Google Workspace for Nonprofits
- Add-ons: Gemini Business, Gemini Enterprise, AI Expanded Access, and AI Ultra Access
- Education Add-ons: Google AI Pro for Education
- Consumer: Google AI Plus, Pro, and Ultra
Note that this feature is currently only available to users in the US with EN-US as their language.