Gemini Outage Mostly Resolved: What Went Wrong for Google's AI

Google's Gemini AI assistant experienced a widespread outage on Wednesday, disrupting users across Workspace apps including Drive, Docs, and the Gemini app, with over 1,600 malfunction reports logged during peak work hours. The company resolved the issue by 6 p.m. PT after identifying a backend database performance problem that prevented Gemini from retrieving its tools catalog. Google confirmed the "majority of users" are no longer affected, though the root cause remains under investigation.

Gemini Outage Mostly Resolved: What Went Wrong for Google's AI Service disruptions inhibited many Google users' AI work on Wednesday. Here's what Google said happened. Google's Gemini outage, which prevented people who use Google apps and services from working, should be over now. The company confirmed at 6 p.m. PT/9 p.m. ET on Wednesday that all affected users should be good to go in a dashboard status page https://www.google.com/appsstatus/dashboard/incidents/CzZUn98mhTcEiCJo27Kv . Gemini users got an unpleasant surprise on Wednesday when the company's AI assistant wasn't working properly. DownDetector received https://downdetector.com/status/googlegemini/ over 1,600 reports of malfunctions during peak work hours. DownDetector is owned by the same parent company as CNET, Ziff Davis. Those reports fell throughout the day as Google rolled out fixes. It's unclear how many Google users were affected. The issue was limited to Gemini in Google Workspace, which includes Drive, Docs, Sheets, Slides, and the Gemini app. The service disruption is affecting people on MacOS, web, iOS, Gemini in Chrome and Android. Errors are popping up with codes 1099 and 1076, saying, "Something went wrong." Follow along below for updates. What caused the Gemini outage, according to Google Throughout yesterday's Gemini outage -- one of the biggest AI-related outages in Gemini's history -- we didn't know what was causing it. Google shed a little bit of light on the subject in its final status update. https://www.google.com/appsstatus/dashboard/incidents/CzZUn98mhTcEiCJo27Kv "From preliminary analysis, the issue was triggered by a performance issue in our backend database which impacted the retrieval of Gemini App tools catalog," the company wrote. In layman's terms, that means a behind-the-scenes issue made it impossible for Gemini to pull the right information to complete tasks. Google engineers fixed the issue by optimizing the load distribution across the backend database. CNET reached out to Google for additional information on what caused this and what, if anything, will be done to prevent a future outage. We did not immediately receive a response. Some reports still rolling in as we await next update Google still notes on its Workspace Status Dashboard https://www.google.com/appsstatus/dashboard/incidents/CzZUn98mhTcEiCJo27Kv that the service disruption is ongoing, with a few reports still trickling in on DownDetector https://downdetector.com/status/googlegemini/ , though down drastically from earlier in the day. Google says its next update will arrive at 8:30 p.m. PT, but maintains that most of its users are no longer affected by the disruption. 'Majority of users' should be alright And just as folks like me on the east coast are wrapping up their work day, Google says its mitigation measures have worked well enough that the "majority of users" should be, in the words of Matthew McConaughey, alright, alright, alright. "Our engineering team has applied mitigations to reduce impact and confirmed the majority of users are no longer observing impact," Google wrote. "We will continue to monitor the service for stability." Still no word on what caused the issue. West coast residents, you should be back in action for the rest of the day. Sorry, if you were enjoying an AI-free work day. More AI troubles, this time for Claude On a rough day for AI users, Anthropic reported some issues with its AI chatbot, Claude, too. On a status update page https://status.claude.com/ , the company said it had resolved issues with its Haiku 4.5 model after reports of malfunctions. Those issues should have been resolved by 10:21 a.m. PT, according to Anthropic. It isn't clear what caused the problems. Anthropic dropped the first of its much-awaited Mythos-level AI models /tech/services-and-software/claude-fable-5-first-mythos-ai-model-anthropic-safety-news/ on Tuesday. It's called Fable 5, and if you pay for Claude, you can use it now. Anthropic did say that it anticipates that demand will be very high, so it's possible Claude users may encounter more access issues in the near future. Guess it's a good thing for AI enthusiasts that OpenAI's ChatGPT has had a quiet day? Google is seeing signs of recovery, but for how many people? Google confirmed in an update https://www.google.com/appsstatus/dashboard/incidents/CzZUn98mhTcEiCJo27Kv at 11:37 a.m. PT that it's rolling out fixes and that there are signs of recovery. "Our engineering team has applied mitigations to reduce impact and continues to investigate the root cause," Google wrote. "We are seeing signs of recovery and will continue to monitor progress." Reports submitted to DownDetector https://downdetector.com/status/googlegemini/ have steadily dropped since its peak of over 1,600 incidents of Gemini malfunctioning earlier in the day. But because Google has millions of users, it's very likely that many people are still encountering issues using Gemini in their Workspace apps. Gemini VP: 'Some fixes are in' Heads up: Gemini is currently experiencing an outage. We're on it and will get everything back up ASAP. Some of the fixes are in, the rest coming very soon. Stay tuned for updates, and thanks for bearing with us — Josh Woodward @joshwoodward June 10, 2026 Gemini App Vice President Josh Woodward confirmed in an X post https://x.com/joshwoodward/status/2064762269674918013 at 10:31 a.m. PT that some fixes to the Gemini outage are on the way. A fix is on the way A "mitigation" or fix is on the way, Google confirmed at 9:24 a.m. PT. There's no ETA on when it will be deployed. Google still hasn't given us many details about the underlying issue, but it did confirm that the error codes 1099 and 1076 are part of the issue. I saw these error codes pop up in the bottom-left corner of my screen, though they may vary depending on the app you're using. Keep scrolling to see what apps and platforms are affected. There is still no workaround or temporary fix. My experience with the Gemini service disruption CNET uses Google Workspace, so I went hunting through my Drive, Docs and Sheets earlier this morning to see if I was one of the affected customers. Now my time as "marked safe" is over, so I can share what the error looks like. I first encountered the error when I asked Gemini through Chrome on my Mac to analyze the contents of a PDF that I uploaded. I had the flash model selected, which I immediately knew wouldn't be the best model for the task after I hit "run." But I didn't have to wait long to fix my error, because Gemini couldn't run the task at all. It ran for a second or two before reverting me to the prompt screen. In the lower-left corner, error code 1099 popped up, too quickly for me to screenshot. I had to see if it was a fluke. I started a new chat with a seemingly easy web search for Gemini. The same thing happened -- it tried to run for a second before almost immediately quitting. This time, it sent me back to the main homepage and had a different error code, shown above. As of now, there's no way to work around this issue. Luckily for me, these are both tasks that I don't necessarily need Gemini to assist with. Google confirms which platforms are affected In an update at 8:10 a.m. PT, Google said that the Gemini app in Workspace -- which includes Drive, Docs and Sheets -- is malfunctioning on the following platforms: - Web - MacOS - iOS - Android - Gemini in Chrome These are the platforms that are displaying the "something went wrong" error. There's still no workaround. Google said it will issue another update at 9:30 a.m. PT/12:30 p.m. ET. Gemini is a lot of things, and many seem to be working Google has put its Gemini AI into seemingly as many of its products as it can. So when I see something like "Gemini is down," my mind goes to all of the Google products that have integrated the AI system over the past few years. Today's issue isn't widespread; according to Google, it's affecting only Workspace users. I checked my Google Health app, which is what the old Fitbit app has become, and had a conversation with the chatbot there about why the fact that I feel like I'm coming down with a cold isn't showing up in my biometric data. Was this helpful information? As Gemini told me, I shouldn't trust it for medical advice, so not really. But it did generate responses. As companies like Google integrate AI into more and more of their products, it does create another potential source of breakage. What's going on with Gemini? Google hasn't yet said what the issue with Gemini is, but for Workspace users, it's resulting in errors that read, "Something went wrong." Google is categorizing it as a service disruption, not an outage. There are no workarounds as of 8 a.m. PT. Most likely, the Google engineering teams caught the issue late last night or early this morning, before many of us logged on for work at 8 a.m. They're currently heads down trying to understand what the problem is and how to fix it. We'll be here tracking how the issue is affecting you and when it is eventually resolved.