Gartner: 70% of SOCs will pilot AI agents. Only 15% will see results

Gartner analysts Craig Lawson and Andrew Davies predict that by 2028, 70% of large security operations centers (SOCs) will pilot AI agents to augment Tier 1 and Tier 2 operations, but only 15% will achieve measurable improvements without structured evaluation, according to the report 'Validate the Promises of AI SOC Agents With These Key Questions.' The forecast marks a shift from last year when Gartner placed AI SOC agents at the Innovation Trigger stage with single-digit adoption.

In the Gartner report Validate the Promises of AI SOC Agents With These Key Questions, analysts Craig Lawson and Andrew Davies posit that “By 2028, 70% of large SOCs will pilot AI agents to augment Tier 1 and Tier 2 operations, but only 15% will achieve measurable improvements without structured evaluation.” Just last year, Gartner placed AI SOC Agents at the Innovation Trigger stage with single-digit adoption. As of earlier this year, Gartner’s Hype Cycle … More https://www.helpnetsecurity.com/2026/09/09/prophet-security-evaluating-ai-soc-agents/ The post Gartner: 70% of SOCs will pilot AI agents. Only 15% will see results https://www.helpnetsecurity.com/2026/09/09/prophet-security-evaluating-ai-soc-agents/ appeared first on Help Net Security https://www.helpnetsecurity.com .