Filevine launches voice agents that attach call intake to case files

Filevine launched LOIS Voice Agents in beta on October 27, a product that answers law firms' inbound calls, conducts intake using firm-set questions, and attaches recordings, transcripts and summaries to the relevant lead record in Filevine. The launch extends Filevine's legal-AI strategy into first client contact, though lead matching and case decisions remain with firm staff. Filevine co-founder Ryan Anderson said the product addresses a problem he encountered running a law practice, where important client work got buried under administrative tasks.

Filevine launches voice agents that attach call intake to case files The beta answers inbound calls, follows firm-approved intake questions and sends recordings, transcripts and summaries into Filevine's lead records. By Ryan Merket https://runtimewire.com/author/ryan-merket · Published · Updated Primary source: PR Newswire Business Technology https://www.prnewswire.com/news-releases/filevine-launches-lois-voice-agents-to-scale-front-desk-and-intake-operations-302920646.html Why it matters Filevine is extending its legal-AI strategy into the first client conversation, where its case-management position could help turn calls into structured records. The beta still leaves lead matching and case decisions to firm staff. Filevine https://www.filevine.com/?ref=runtimewire has launched LOIS Voice Agents, a beta product that answers law firms' inbound calls, conducts intake using questions set by the firm and attaches call records to the relevant lead. The October 27th announcement https://www.prnewswire.com/news-releases/filevine-launches-lois-voice-agents-to-scale-front-desk-and-intake-operations-302920646.html?ref=runtimewire extends a product built around a problem co-founder Ryan Anderson first encountered while running a law practice: important client work getting buried under administrative tasks.… When you purchase through links in our articles, we may earn a small commission https://runtimewire.com/affiliate-monetization-standards . This doesn’t affect our editorial independence.