{"slug": "filevine-launches-voice-agents-that-attach-call-intake-to-case-files", "title": "Filevine launches voice agents that attach call intake to case files", "summary": "Filevine launched LOIS Voice Agents in beta on October 27, a product that answers law firms' inbound calls, conducts intake using firm-set questions, and attaches recordings, transcripts and summaries to the relevant lead record in Filevine. The launch extends Filevine's legal-AI strategy into first client contact, though lead matching and case decisions remain with firm staff. Filevine co-founder Ryan Anderson said the product addresses a problem he encountered running a law practice, where important client work got buried under administrative tasks.", "body_md": "# Filevine launches voice agents that attach call intake to case files\n\n**The beta answers inbound calls, follows firm-approved intake questions and sends recordings, transcripts and summaries into Filevine's lead records.**\n\n        By [Ryan Merket](https://runtimewire.com/author/ryan-merket)\n        · Published \n        · Updated \n\nPrimary source: [PR Newswire Business Technology](https://www.prnewswire.com/news-releases/filevine-launches-lois-voice-agents-to-scale-front-desk-and-intake-operations-302920646.html)\n\n## Why it matters\n\nFilevine is extending its legal-AI strategy into the first client conversation, where its case-management position could help turn calls into structured records. The beta still leaves lead matching and case decisions to firm staff.\n\n[Filevine](https://www.filevine.com/?ref=runtimewire) has launched LOIS Voice Agents, a beta product that answers law firms' inbound calls, conducts intake using questions set by the firm and attaches call records to the relevant lead. The [October 27th announcement](https://www.prnewswire.com/news-releases/filevine-launches-lois-voice-agents-to-scale-front-desk-and-intake-operations-302920646.html?ref=runtimewire) extends a product built around a problem co-founder Ryan Anderson first encountered while running a law practice: important client work getting buried under administrative tasks.…\n\nWhen you purchase through links in our articles, [we may earn a small commission](https://runtimewire.com/affiliate-monetization-standards). This doesn’t affect our editorial independence.", "url": "https://wpnews.pro/news/filevine-launches-voice-agents-that-attach-call-intake-to-case-files", "canonical_source": "https://runtimewire.com/article/filevine-lois-voice-agents-legal-intake", "published_at": "2026-10-27 17:25:43+00:00", "updated_at": "2026-10-27 20:43:10.192000+00:00", "lang": "en", "topics": ["ai-agents", "ai-products", "artificial-intelligence"], "entities": ["Filevine", "LOIS Voice Agents", "Ryan Anderson", "PR Newswire"], "also_reported_by": [], "alternates": {"html": "https://wpnews.pro/news/filevine-launches-voice-agents-that-attach-call-intake-to-case-files", "markdown": "https://wpnews.pro/news/filevine-launches-voice-agents-that-attach-call-intake-to-case-files.md", "text": "https://wpnews.pro/news/filevine-launches-voice-agents-that-attach-call-intake-to-case-files.txt", "jsonld": "https://wpnews.pro/news/filevine-launches-voice-agents-that-attach-call-intake-to-case-files.jsonld"}}