What changed in AI-support and AI-localization tooling this week. Every item was checked against its source before it entered this list.
-
Anthropic -introduced Claude Opus 5.5 (Sept 22), a new flagship model that Anthropic says performs at the level of Claude Fable 5.1 on most work while costing 40% less to run than Opus 5 at default settings.
-
OpenAI - releasedGPT-6 Sol and GPT-6 Luna (Sept 22), two new reasoning models available through the Responses and Chat Completions APIs; pricing is $2 / $0.20 / $10 per million input / cached-input / output tokens for Sol and $0.10 / $0.01 / $0.50 for Luna.
-
Sierra - publishedYour agent, laid bare (Sept 22), arguing for agent platforms that expose their logic and keep a complete, exportable record of agent actions rather than acting as an opaque black box.
-
Decagon - isexpanding into the Benelux region (Sept 21), building a local team across Belgium, the Netherlands and Luxembourg; the post cites Rituals, an Amsterdam beauty brand, deploying Decagon's "Ray" concierge across 19 countries and 15 languages within two months, handling up to 9,000 customer cases a day at peak.
-
Intercom - two changes this week:custom metrics in reporting (Sept 23) let teams combine built-in measurements and filters into their own metrics;call termination reasons (Sept 21) now show why an outbound call failed to connect.
-
DeepL -is now available inside Microsoft Copilot, ChatGPT and Claude (Sept 22) through a Model Context Protocol integration that translates text and documents and applies a company's glossary and style rules without leaving the assistant.