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Familiar face detection is broken on Walmart Onn cameras — but there’s a fix on the way

Google has identified a firmware bug in Walmart's Onn smart cameras that disables familiar face detection for Google Home Premium subscribers, and a fix is being validated for release in the coming weeks. The issue, reported by an Onn camera owner on Reddit, affects the paid feature even on the $10 Standard plan, and Google engineers confirmed the root cause in device firmware.

read2 min views1 publishedAug 3, 2026
Familiar face detection is broken on Walmart Onn cameras — but there’s a fix on the way
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Aug 3, 2026 — 5:27 PM ET

  • Walmart’s Onn smart cameras advertise support for Google Home with Gemini built in.
  • Users have discovered that Onn cameras aren’t working with Google Home Premium familiar face detection.
  • Engineers have tracked down the cause of this unwanted behavior, and are working to deploy a fix.

For shoppers looking to get the most out of their smart home dollar, Walmart’s Onn brand offers a nice amount to like. Besides just being available at much lower prices than Google’s own gear, it also enjoys solid compatibility with Google’s ecosystem. Last year, we got our first Onn cameras, and this summer the lineup just expanded with a couple new models — all advertising full support for Google Home with Gemini built in. But as it turns out, some of these cameras have not been playing nice with Gemini. Getting the most out of your smart cameras with Gemini and Google Home sadly requires an ongoing paid subscription. Google Home Premium offers two tiers at the moment: There’s Advanced for $20 a month with 24/7 video history and all the bells and whistles, as well as a $10 Standard plan. But even the Standard plan includes a few video perks, like support for familiar face detection, helping you spot people you know, and get warnings about those you don’t. Over on Reddit’s Google Home sub, though, one Onn camera owner points out that even with a Standard plan, familiar face detection isn’t working.

That original post went up late last week, but today Google finally popped up in the conversation with some news to share:

Thanks for raising this to our attention. The team identified the root cause in the device firmware which is why the feature is temporarily disabled. The fix is being validated and will be in the next firmware update in the coming weeks.

The fact that owners still have to wait some number of weeks to get access to a premium feature they’re paying for today certainly isn’t great, but it’s still good to know that a fix is nonetheless on the way.

We’ll be keeping an eye out for word of that update arriving, and hopefully will be able to give any interested Onn owners a heads-up when it finally lands.

[Walmart Onn Outdoor Camera Plug-In]

[Walmart Onn Outdoor Camera Plug-In](https://clearbuy.com/redirect/9000aadffc6bd0c21edbe64f7e86403d7e6c16c2?pId=7163&tag[]=androautho-20)

[See price at Walmart](https://clearbuy.com/redirect/9000aadffc6bd0c21edbe64f7e86403d7e6c16c2?pId=7163&tag[]=androautho-20)

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