A few months ago, I received a call from an unknown number, and the caller identified himself as a government agency in Korea. As an international student, I often deal with unfamiliar bureaucracy and calls, so everything seemed quite convincing. The person on the phone spoke confidently, mentioned my personal information and insisted that I take immediate actions. For a second, I almost believed him. But suddenly I received a warning from my banking app about voice-phishing scams. This warning was handled by an artificial intelligence (AI) assistant manager, not a bank staff member. The warning landed me to immediately end the call. Later, I learned that similar scams are common across the country. What stayed with me was not the scam itself, but the realization that I trusted a warning generated by a financial system more than the voice of the person speaking on the phone. That experience changed the way I think about AI in finance. After this call, I thought about the future of banking. I believe that banking should be a system that people can really trust, especially when things are
OpenAI’s Chief Futurist Is Leaving the Company