Delayed credits on the Claude Platform

Anthropic resolved an incident on the Claude Platform that delayed purchased credits from being applied to account balances, causing some API requests to fail for insufficient credit balance, according to the company's status update posted Oct 01, 2026 at 18:23 UTC. The incident, first reported at 16:20 UTC the same day, affected Claude Console (platform.claude.com) and Claude API (api.anthropic.com), and Anthropic said it is monitoring closely to ensure no further issues.

We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues. Posted Oct 01, 2026 - 18:23 UTC Investigating We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible. Posted Oct 01, 2026 - 16:20 UTC This incident affected: Claude Console platform.claude.com and Claude API api.anthropic.com . Subscribe to updates for Delayed credits on the Claude Platform via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Claude creates or resolves an incident.