Decagon Decagon is the conversational AI platform that transforms customer interactions with AI agents. Seamlessly build, manage, and scale AI agents with Agent Operating Procedures (AOPs). Compliance SOC 2 Type II GDPR CCPA HIPAA EU AI ACT ISO 27001:2022 PCI DSS 4.0.1 Resources View 2 more Pentesting Other resources Decagon - Information Security Overview_June 2026.pdf Decagon - EU AI Act Transparency Statement and Limited Risk Assessment.pdf Controls
REMOVEDUpdated 14 minutes ago
ADDEDUpdated 1 minute ago
Infrastructure security
REMOVEDEncryption key access restricted Unique account authentication enforced Production application access restricted View 15 more Infrastructure security controls
ADDEDUnique production database authentication enforced Encryption key access restricted Unique account authentication enforced View 18 more Infrastructure security controls Unique production database authentication enforced
Encryption key access restricted Unique account authentication enforced
REMOVEDProduction application access restricted View 15 more Infrastructure security controls
ADDEDView 18 more Infrastructure security controls
Organizational security
REMOVEDAsset disposal procedures utilized Portable media encrypted Anti-malware technology utilized View 10 more Organizational security controls
ADDEDAsset disposal procedures utilized Production inventory maintained Portable media encrypted View 11 more Organizational security controls
Asset disposal procedures utilized
ADDEDProduction inventory maintained
Portable media encrypted
REMOVEDAnti-malware technology utilized View 10 more Organizational security controls
ADDEDView 11 more Organizational security controls
Product security
REMOVEDControl self-assessments conducted Penetration testing performed Vulnerability and system monitoring procedures established
ADDEDData encryption utilized Control self-assessments conducted Penetration testing performed View 2 more Product security controls Data encryption utilized
Control self-assessments conducted Penetration testing performed
REMOVEDVulnerability and system monitoring procedures established
ADDEDView 2 more Product security controls
Internal security procedures
REMOVEDContinuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained View 30 more Internal security procedures controls
ADDEDContinuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained View 34 more Internal security procedures controls
Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained
REMOVEDView 30 more Internal security procedures controls
ADDEDView 34 more Internal security procedures controls
Data and privacy Data retention procedures established Customer data deleted upon leaving Data classification policy established Data retention procedures established Customer data deleted upon leaving Data classification policy established Subprocessors Google Cloud Platform Cloud hosting provider Infrastructure Provider providing hosting services, storage and AI services OpenAI Large Language Model and AI services Large language models and AI provider Amazon Web Services Cloud provider Azure Infrastructure Provider providing hosting services and storage