Crulon launched a business phone system where AI agent Riley answers incoming calls, executes tasks in enterprise tools, and routes calls to human team members with a summary, according to the Crulon website. Team members can listen to live calls without being heard and take over from the AI agent when needed. All calls are recorded for audit purposes.
Topics #
Sources #
- OfficialRead article
Go deeper #
This intelligence is sourced automatically from public sources across the web and synthesised by the Prefactor AI pipeline. Stories are reviewed before publication.