ControlUp has announced Pulse AI Resolve, the real-time investigative AI layer of the Pulse AI ecosystem. A major enhancement of ControlUp’s endpoint self-service capability, previously ControlUp Connect, Pulse Resolve brings AI-powered investigation and remediation, built-in governance controls, and proactive issue detection directly to the endpoint. It helps organizations resolve IT issues faster while reducing the volume of support tickets that require human IT intervention. For decades, enterprise IT support has followed essentially the same escalation … More
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