arXiv:2610.07502v1 Announce Type: new Abstract: Provider queries are clarifying requests sent by clinical documentation specialists to physicians to close gaps in the clinical note and ensure accurate billing. Prior work automates note drafting, ICD-10 coding, and order extraction assuming a complete transcript, leaving these gaps unaddressed. We study whether an LLM can automate the query loop, termed DAU (Draft, Ask, Update), across those three tasks. An audit of 3,000 real visits identifies the sources of missing documentation, from which we build five transcript-degradation benchmarks on public data. Analyzing 21k clarification turns on real conversations, we find useful-question predictors are task-specific: oracle confidence dominates, but note completeness needs only simple recall questions while ICD-10 coding needs harder, multi-option ones. About 9% of turns hurt performance, driven by redundant questions and non-answers that still trigger a rewrite. Deployment depends on learning "when not" as much as "what to" ask.
Closing Ambient Clinical Documentation Gaps with Automated Provider Queries
An audit of 3,000 real clinical visits and 21,000 clarification turns found that large language models can automate the provider-query loop for clinical documentation, but roughly 9% of clarification turns hurt performance, according to a paper posted to arXiv as 2610.07502v1. The study's DAU (Draft, Ask, Update) approach builds five transcript-degradation benchmarks on public data and finds useful-question predictors are task-specific: oracle confidence dominates, note completeness needs only simple recall questions, and ICD-10 coding needs harder multi-option questions. The authors conclude deployment depends on learning when not to ask as much as what to ask.
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