# Claude down: Why it says account temporarily unable to authenticate > Source: > Published: 2026-09-29 14:42:30+00:00 # Claude down: Why it says account temporarily unable to authenticate What we know so far.  By   on  Credit: Photo by Leon Neal/Getty Images [Anthropic's Claude](https://mashable.com/category/anthropic) is reportedly down on Tuesday Morning. More than 10,000 users began reporting issues shortly after 10 a.m. ET, according to Downdetector. Elevated errors were confirmed on [Claude.ai](http://Claude.ai), Claude Code, Claude Cowork, and Claude's API, according to Anthropic's [status page](https://status.claude.com/). Mashable Light Speed Want more out-of-this world tech, space and science stories? Sign up for Mashable's weekly Light Speed newsletter. By clicking Sign Me Up, you confirm you are 16+ and agree to our [Terms of Use](https://www.ziffdavis.com/terms-of-use)and[Privacy Policy](https://www.ziffdavis.com/ztg-privacy-policy). Thanks for signing up! **You May Also Like** Users attempting to use the services "may see failed requests, errors loading or sending conversations, or be asked to sign in again," according to Anthropic. However, retrying may succeed, the company notes. Topics [Artificial Intelligence](https://mashable.com/category/artificial-intelligence) [Anthropic](https://mashable.com/category/anthropic) Eric Miller Eric Miller is the editorial director of Mashable.