{"slug": "claude-down-why-it-says-account-temporarily-unable-to-authenticate", "title": "Claude down: Why it says account temporarily unable to authenticate", "summary": "Anthropic's Claude services experienced elevated errors on Tuesday morning, with more than 10,000 users reporting issues shortly after 10 a.m. ET according to Downdetector. Anthropic's status page confirmed the errors affected Claude.ai, Claude Code, Claude Cowork, and Claude's API, and the company said users \"may see failed requests, errors loading or sending conversations, or be asked to sign in again,\" though retrying may succeed.", "body_md": "# Claude down: Why it says account temporarily unable to authenticate\n\nWhat we know so far.\n\n                                         By \n                                                                                                                                                    \n                                                                                                                             on \n\nCredit: Photo by Leon Neal/Getty Images\n\n[Anthropic's Claude](https://mashable.com/category/anthropic) is reportedly down on Tuesday Morning.\n\nMore than 10,000 users began reporting issues shortly after 10 a.m. ET, according to Downdetector.\n\nElevated errors were confirmed on [Claude.ai](http://Claude.ai), Claude Code, Claude Cowork, and Claude's API, according to Anthropic's [status page](https://status.claude.com/).\n\nMashable Light Speed\n\nWant more out-of-this world tech, space and science stories?\n\nSign up for Mashable's weekly Light Speed newsletter.\n\n                    By clicking Sign Me Up, you confirm you are 16+ and agree to our \n\n[Terms of Use](https://www.ziffdavis.com/terms-of-use)and[Privacy Policy](https://www.ziffdavis.com/ztg-privacy-policy).\nThanks for signing up!\n\n**You May Also Like**\n\nUsers attempting to use the services \"may see failed requests, errors loading or sending conversations, or be asked to sign in again,\" according to Anthropic. However, retrying may succeed, the company notes.\n\nTopics\n[Artificial Intelligence](https://mashable.com/category/artificial-intelligence)\n[Anthropic](https://mashable.com/category/anthropic)\n\nEric Miller\n\nEric Miller is the editorial director of Mashable.", "url": "https://wpnews.pro/news/claude-down-why-it-says-account-temporarily-unable-to-authenticate", "canonical_source": "https://mashable.com/tech/anthropic-claude-down-account-temporarily-unable-authenticate", "published_at": "2026-09-29 14:42:30+00:00", "updated_at": "2026-09-29 14:47:11.751984+00:00", "lang": "en", "topics": ["artificial-intelligence", "ai-products", "large-language-models"], "entities": ["Anthropic", "Claude", "Claude.ai", "Claude Code", "Claude Cowork", "Downdetector", "Mashable"], "also_reported_by": [], "alternates": {"html": "https://wpnews.pro/news/claude-down-why-it-says-account-temporarily-unable-to-authenticate", "markdown": "https://wpnews.pro/news/claude-down-why-it-says-account-temporarily-unable-to-authenticate.md", "text": "https://wpnews.pro/news/claude-down-why-it-says-account-temporarily-unable-to-authenticate.txt", "jsonld": "https://wpnews.pro/news/claude-down-why-it-says-account-temporarily-unable-to-authenticate.jsonld"}}