{"slug": "china-mobile-jiangsu-and-zte-unveil-intelligent-complaint-analysis-agent-to-core", "title": "China Mobile Jiangsu and ZTE unveil intelligent complaint analysis agent to reshape core network O&M", "summary": "China Mobile Jiangsu and ZTE have launched an intelligent complaint analysis agent designed to automate signaling analysis and shift core network operations and maintenance from experience-based to knowledge-driven processes. The system leverages multi-modal large language models and agent technology to reshape how network issues are diagnosed and resolved.", "body_md": "**SPONSORED LINKS**\n\n### MOST POPULAR\n\n## EVENTS\n\n-\n### Overcoming the trade-offs in data sovereignty\n\nWhat does data sovereignty actually mean for your network, which trade-offs are unavoidable? 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So is its DRAM bill\n\nForecasts earnings well ahead of expectations, even as it taps credit facilities to lock in memory supply\n\n-\nSaas\n\n#### Capita £370M bid 40% under UK.gov estimate for Oracle HR and finance system project, court case reveals\n\nCost model designed to protect against low-cost bid bias, claims rival\n\n[Infosec](https://beta.theregister.com/security)\n\n-\nSCIENCE\n\n#### The ISS has a major air leak, forcing NASA crew to take shelter in Dragon capsule\n\nBusiness is back to normal in the orbital station, but one of two newly discovered leaks is still unrepaired\n\n-\nscience\n\n#### Trump pumps federal funds into coal plants in the name of energy security\n\nDoE wants to keep 13 coal-fired power generators going at the same time as funding nuclear research\n\n-\n#### ZTE showcases AI-driven project management innovations at the 14th IPMA Research Conference 2026\n\nPARTNER CONTENT: Integrating AI into the iEPMS platform to achieve a 98% quality review accuracy rate and slash report generation times, leveraging experience from 240,000 global projects\n\n-\n#### China Mobile Jiangsu and ZTE unveil intelligent complaint analysis agent to reshape core network O&M\n\nPARTNER CONTENT: Leveraging multi-modal LLMs and agent technology to automate signaling analysis and shift core network O&M from experience to knowledge-driven\n\n-\nAI and ML\n\n#### Agentic AI hype races ahead as enterprises remain stuck in pilot mode\n\nMost orgs remain trapped between flashy demos and real-world deployment, despite 75% saying adoption is racing ahead\n\n[FOSS](https://beta.theregister.com/tag/FOSS)\n\n-\n#### The ISS has a major air leak, forcing NASA crew to take shelter in Dragon capsule\n\nBusiness is back to normal in the orbital station, but one of two newly discovered leaks is still unrepaired\n\n-\n#### Trump pumps federal funds into coal plants in the name of energy security\n\nDoE wants to keep 13 coal-fired power generators going at the same time as funding nuclear research\n\n-\n#### ZTE showcases AI-driven project management innovations at the 14th IPMA Research Conference 2026\n\nPARTNER CONTENT: Integrating AI into the iEPMS platform to achieve a 98% quality review accuracy rate and slash report generation times, leveraging experience from 240,000 global projects\n\n-\n#### China Mobile Jiangsu and ZTE unveil intelligent complaint analysis agent to reshape core network O&M\n\nPARTNER CONTENT: Leveraging multi-modal LLMs and agent technology to automate signaling analysis and shift core network O&M from experience to knowledge-driven\n\n-\n#### Agentic AI hype races ahead as enterprises remain stuck in pilot mode\n\nMost orgs remain trapped between flashy demos and real-world deployment, despite 75% saying adoption is racing ahead\n\n-\n#### Microsoft allows BYOL for Amazon RDS. Repeat, Microsoft allows BYOL for Amazon RDS\n\nSQL Server licenses can now be consumed in the rival cloud's DBaaS", "url": "https://wpnews.pro/news/china-mobile-jiangsu-and-zte-unveil-intelligent-complaint-analysis-agent-to-core", "canonical_source": "https://www.theregister.com/networks/2026/06/05/china-mobile-jiangsu-and-zte-unveil-intelligent-complaint-analysis-agent-to-reshape-core-network-om/5251564", "published_at": "2026-06-05 14:53:49+00:00", "updated_at": "2026-06-05 17:42:24.063217+00:00", "lang": "en", "topics": ["artificial-intelligence", "ai-agents", "ai-products", "ai-infrastructure", "natural-language-processing"], "entities": ["China Mobile Jiangsu", "ZTE"], "alternates": {"html": "https://wpnews.pro/news/china-mobile-jiangsu-and-zte-unveil-intelligent-complaint-analysis-agent-to-core", "markdown": "https://wpnews.pro/news/china-mobile-jiangsu-and-zte-unveil-intelligent-complaint-analysis-agent-to-core.md", "text": "https://wpnews.pro/news/china-mobile-jiangsu-and-zte-unveil-intelligent-complaint-analysis-agent-to-core.txt", "jsonld": "https://wpnews.pro/news/china-mobile-jiangsu-and-zte-unveil-intelligent-complaint-analysis-agent-to-core.jsonld"}}