Can you delete data that I sent via Team and Enterprise plans?

Anthropic published a support article stating that prompts and conversations on Claude Team and Enterprise plans are retained so users can view their conversation history, and that users can delete chats to remove them from visible history while data remains in backend systems under the company's stated retention policy. Enterprise plan customers can additionally set custom retention timelines for their organization's data, and Anthropic directs API users to a separate article on deleting data sent via the API. The guidance matters because it distinguishes deleting a chat from deleting the underlying data, a distinction that affects how organizations handle data retention and compliance.

This article is about our commercial products such as Claude for Work and the Anthropic API. For our consumer products such as Claude Free, Pro, Max, Ultra and when accounts from those plans use Claude Code, see here https://privacy.claude.com/en/collections/10663362-consumers . While using Team and Enterprise plans, prompts and conversations in the product are maintained so you can see your conversation history in the product. You can delete your chats https://privacy.claude.com/en/articles/11117329-how-can-i-delete-or-rename-a-conversation to remove them from your visible history. We also retain data in our backend systems as described here https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data . Read more here https://privacy.claude.com/en/articles/7996875-can-you-delete-data-that-i-sent-via-api about deleting data sent via API. Enterprise plan customers can also set custom retention timelines https://privacy.claude.com/en/articles/10440198-custom-data-retention-controls-for-claude-enterprise for their organization’s data.