Business Associate Agreements (BAA) for Commercial Customers Anthropic now offers Business Associate Agreements (BAAs) for its HIPAA-ready commercial services, including Claude Enterprise and the first-party API, enabling covered entities to process protected health information (PHI) in compliance with HIPAA. Primary Owners must activate HIPAA compliance in organization settings and accept the BAA, which covers features like Chat, Projects, Artifacts, Voice, Web Search, Research, and Skills, but excludes third-party data sharing via MCPs/Connectors, Enterprise Search, Claude in Chrome, and Cowork. Covered Models require 30-day data retention and are unavailable with zero data retention enabled, and Claude Code is only covered under the BAA when ZDR is enabled. This article is about our commercial products such as Claude for Work and the Anthropic API. For our consumer products such as Claude Free, Pro, Max and when accounts from those plans use Claude Code, see here https://privacy.claude.com/en/collections/10663362-consumers . For Claude Enterprise features to be covered under a Business Associate Agreement BAA , the Primary Owner of the organization must activate HIPAA compliance in the HIPAA-ready Claude Enterprise organization settings under “Data and privacy” and accept Anthropic's BAA. Standard Claude Enterprise plans do not include BAA coverage without action from a Primary Owner. Anthropic provides a BAA covering our HIPAA-ready services, such as use of our first-party API or Enterprise plans. Claude Enterprise Primary Owners can accept the BAA directly when activating HIPAA compliance in the organization settings under “Data and privacy.” Important: To use the 1P API with PHI, your organization’s Primary Owner will need to sign a BAA and then reach out to your Anthropic contact or our Sales team https://claude.com/contact-sales to get this turned on. For clarity, the BAA only covers the single organization that accepted it, and excludes features such as Claude Console, Claude Cowork, or features currently in beta such as Claude in Office and Claude Design. As part of the BAA, customers of Anthropic’s HIPAA-ready services are subject to certain configuration requirements and limitations on what features/integrations are available. Not all API features are covered; see the Implementation Guide