# Billing issue: Space not active but billing continues

> Source: <https://discuss.huggingface.co/t/billing-issue-space-not-active-but-billing-continues/37461#post_5>
> Published: 2026-08-23 09:48:36+00:00

Getting no response from [billing@huggingface.co](mailto:billing@huggingface.co) on email. My billing account is constantly showing active GPU usage even though the space (tttarun/fine_tune_whisper) is paused. It has been about 2 days since this is happening and the billing continues. I tried changing to free CPU hardware and also tried pausing the space. I have deleted the space now but the billing is still active. Waiting for a response from the team. [team@huggingface.co](mailto:team@huggingface.co)

Got a reply to the email. Confirming the resolution shortly. Thanks.

Hi [@tttarun](/u/tttarun), The billing issue has been resolved - we’re sorry for the scare! Please let [@sbrandeis](/u/sbrandeis) or I know if there are any questions. You can check your usage at [Hugging Face – The AI community building the future.](https://huggingface.co/settings/billing) anytime. Thanks again, and for bearing with us

[aunnie](https://discuss.huggingface.co/u/aunnie)
5
same problem: Space not active but billing continues; billing over price on 23 august sir.please check for me

username: [chotiwat777@gmail.com](mailto:chotiwat777@gmail.com) (PRO user)
