May 28, 19:23 UTC
Resolved - The issue affecting Claude services has been resolved. Impact occurred from 18:27 UTC to 19:05 UTC.
May 28, 19:17 UTC
Monitoring - A fix has been deployed for the issue affecting Claude services and we are monitoring for recovery.
May 28, 19:04 UTC
Identified - We are currently experiencing issues with billing and subscription management on claude.ai and the Anthropic Console. Users may see errors when viewing subscription details, payment methods, or attempting to upgrade or change plans. Chat and API access are not affected. We have identified the cause and are working on a fix.
source & further reading
status.claude.com — original article
Claude Opus 4.7 is down
Elevated errors on Claude Opus 4.7
Elevated errors for Claude Code in Slack