BCN launches service to remotely detect, restore network failures

BCN Telecom launched BCN RPM, a managed service that automatically detects connectivity failures, remotely recovers network equipment, and restores service before an onsite visit is needed. The service aims to reduce downtime and truck rolls, as major IT outages can cost over $300,000 per hour and onsite dispatches add hundreds of dollars in labor and travel costs.

Featured Story ZTE sees network business slump, costs soar and jobs vanish China's ZTE reports a widening delta between revenues and profits as its expensive-to-run enterprise unit powers ahead of networks on sales growth. BCN Telecom debuted a new managed service that automatically detects connectivity failures, remotely recovers network equipment and helps restore service before an onsite visit becomes necessary. pressrelease August 25, 2026 Despite advances in cloud computing, AI, SD-WAN, and edge infrastructure, one of the most common causes of network downtime still ends the same way: someone has to manually reboot network equipment. Industry research shows that major IT outages can cost organizations more than $300,000 per hour, while onsite service dispatches often add hundreds of dollars in labor and travel costs. BCN RPM helps organizations reduce downtime by automating recovery from common equipment issues and minimizing unnecessary truck rolls. Today BCN announced BCN RPM™ Remote Power Monitoring, Management and Cycling , a managed service that automatically detects connectivity failures, remotely recovers network equipment, and helps restore service before an onsite visit becomes necessary. BCN RPM builds on the company's managed connectivity strategy by adding intelligent power monitoring and recovery. While remote power management technology has existed for years, BCN creates value by integrating proven technology into a seamless managed service that improves visibility, uptime, and the overall customer experience. Instead of waiting for someone to drive to a location simply to unplug and reconnect a router or modem, BCN RPM continuously monitors network health and can automatically initiate recovery based on configurable network conditions. The service also allows businesses to remotely reboot equipment on demand or schedule preventative maintenance across multiple locations through a secure management portal. Read the full press release here https://www.prnewswire.com/news-releases/bcn-expands-its-managed-connectivity-portfolio-with-intelligent-remote-power-management-service-302859481.html .